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Forums › Vodafone New Zealand › [WXC/VFX] How long does it take to transfer from another ISP to WxC?


125 posts

Master Geek
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# 19556 21-Feb-2008 16:33
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I'm considering signing up with WxC, and I need to know the time it normally takes from applying online to being able to surf the net using WxC broadband.

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174 posts

Master Geek

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  # 112112 21-Feb-2008 17:09
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Hello siyuan,

I would allow 3-5 working days for change of ISP, it can go quicker depending on how quickly your previous ISP responds to our change of service notification.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

6347 posts

Uber Geek
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  # 112129 21-Feb-2008 19:48
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A brand new connection - up to 7 business days.  Changing providers (also known as a churn) - up to 1 day.

My experience when swapping a client's broadband to WxC is their internet continues to work right up to the swap-over.  It's then a matter of changing their modem's settings and they are back up and going immediately.

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