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566 posts

Ultimate Geek


#195762 3-May-2016 09:34
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Just wondering if anyone still lurking around here who isn't on Vodafone anymore had an @paradise.net.nz email address prior to leaving?

 

Reason I ask is that we are looking at moving to Fibre but my partner still uses her Paradise address quite heavily. I've got her to admit that she should really move to, say, Gmail but of course it takes time to switch all those emails.

 

I asked Vodafone via Facebook who told me that Paradise.net.nz email addresses will only ever be closed when someone explicitly requests it and, if one was to leave Vodafone, the email address would carry on working.

 

Whilst this sounds good, I'm not sure I 100% believe it as it would basically be Vodafone providing something for free (and sometimes they have enough trouble providing something for $$$ :) )

 

So long story short, has anyone been in this boat before and can they tell me if the addresses do in fact stick around after closing the VF account?


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Ultimate Geek


  #1545803 3-May-2016 09:48
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i didnt leave vodafone , i left paradise

 

 

 

they charged me to keep the email open and useable

 

 

 

cheaper to buy a domain name and not be tied to a isp for emails






 

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566 posts

Ultimate Geek


  #1545817 3-May-2016 09:54
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marlinz:

 

i didnt leave vodafone , i left paradise

 

they charged me to keep the email open and useable

 

 

Is this back prior to when Telstra bought out Paradise and everything got moved under the "Telstra" banner? The implication I had from the FB post was that they don't touch the Paradise.net.nz system unless they have to - sounds like its a bit creaky...

 

 


 
 
 
 


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Ultimate Geek

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  #1545820 3-May-2016 09:57
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I have been paying to keep old ihug emails open. Think its like $5 per month. 


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Ultimate Geek


  #1545831 3-May-2016 10:11
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Quinny:

 

I have been paying to keep old ihug emails open. Think its like $5 per month. 

 

 

 

 

 

 

yes that is what paradise was charging also


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Uber Geek


  #1545839 3-May-2016 10:21
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Hi,

 

It is completely insane to pay money for a POP mailbox in 2016. Maybe for a month during transition.

 

Move to Gmail/Outlook.com/Whatever. Changing email addresses is not as hard as people think it is. Configure an auto reply for a month stating this email address is being retired. Be sure to check accounts/recovery emails for critical services.

 

Job done.


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  #1545850 3-May-2016 10:27
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wasabi2k:

 

Hi,

 

It is completely insane to pay money for a POP mailbox in 2016. Maybe for a month during transition.

 

Move to Gmail/Outlook.com/Whatever. Changing email addresses is not as hard as people think it is. Configure an auto reply for a month stating this email address is being retired. Be sure to check accounts/recovery emails for critical services.

 

Job done.

 

 

 

 

I disagree. I have had the address since the early 90s and trying to move it would be a nightmare. $5 per month is cheap. Also for many with elderly relatives the change would means you ie someone not them would pretty much need to sit there doing the change for them so again $5 a month is cheap. This is just 2 examples. 

 

If setting up an email now then yes a non isp method is the best call but if you have an address you have had longer than some people using this forum are old then there is a good case to pay $5 a month and keep using it. A blanket answer is not always the best or only one.

 

 


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  #1545852 3-May-2016 10:32
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Fwiw, several months after I moved from vodafone to orcon I was able to temporarily re-open my ihug account as I needed it to change a registered email address and everything was as I left it, as if the account was never closed. Even the ihug homepages account is still open to this day.

 
 
 
 




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Ultimate Geek


  #1546227 3-May-2016 17:39
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Thanks for all the replies. The $5 thing is interesting as I asked: "just to clarify, ... , if I was to leave Vodafone, what would happen to the paradise.net.nz email addresses? Would they remain or would they be closed upon Vodafone account closure?" to which the reply was "The paradise email address would remain open until you decided to close it"

 

I guess I'll go back to them and say some people have to pay $5, would I have to or not. (Perhaps they think that I already pay $5 for it but then they did have my account number...)


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  #1546245 3-May-2016 18:43
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Chances are they do not know what they were talking about based on a past interaction with them to do with an old paradise email address of someones. First CSR had problems understanding that it was something that VF had anything to do with.

 

They probably think paradise is someone else and have no clue,





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  #1546254 3-May-2016 19:03
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I have been using my old clear.net email for years and have switched isps several times I just switched it to a dual up pay as you go account.

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  #1546275 3-May-2016 20:05
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Paradise doesn't have a pay-as-you-go plan and never has. I don't think there is an option to have an e-mail address only without a plan.

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  #1546277 3-May-2016 20:09
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The Paradise email platform is so geriatric I don't think anybody wants to touch it. There have been at least a couple of attempts to shut the service down, and I guess that'll probably happen at some point - probably when the box dies!

 

 


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  #1546278 3-May-2016 20:10
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It's actually surprisingly easy to switch to a email address

 

Start by creating a new address, say with gmail or your own domain
Dealing to any and every email that turns up in the wrong account isn't all that painful.  That is, forgotten passwords to various places aside ...


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  #1546615 4-May-2016 13:58
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@r2b2 Sounds like you are going through the same decision process I am at the moment.

 

 

Want to get Fibre installed while "free" but have used the clear.net.nz address extensively since moving to NZ 10 years ago. Same pain, not just the emails but the account recovery stuff too and accounts that use the email address as the username! We tend to use it as a "central" family account where more than one of us may be interested in the email (school stuff for example).

 

 

Short term, $5/month doesn't sound too bad - I may do it for 6 months - I'm already paying them for IMAP access which may cover the email rental anyway.

 

 

I have a ZOHO account set up for my email - just need to decide on a domain name to start the switch-over. Although I'm still unsure how it works but there are a number of discussions on here to set that up.

 

 

Interested to see how you progress with this and the Fibre switch.




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  #1546688 4-May-2016 15:28
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michelangelonz: I have been using my old clear.net email for years and have switched isps several times I just switched it to a dual up pay as you go account.

 

 

 

ClearNet email addresses were offered free-of-charge for life originally - whether you had/remained with them as your ISP or not... I'm guessing the purchase by Vodafone well and truly trumps that.

 

 

 

I was with Paradise.Net when they were bought by ClearNet (or was it already TelstraClear by then?), and then later aquired by Vodafone. So I had a Paradise.Net account with ClearNet, and then now a ClearNet account with Vodafone, but still with a Paradise.Net email account.

 

 

 

From memory I was on ClearNet prior to moving to Paradise.Net and my ClearNet email address is still well and truly alive... just not used smile


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