[WXC/VFX] ndsl and dial tones or any tone?

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heretohelp

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#19627 24-Feb-2008 11:19

when you are changed over to ndsl is there any tone on the line at all?

this morning i was using the phone my old one from telecom using pots, just to ring my fvx which i just had put on as part of the stage going to ndsl

any way i ring my vfx no problems. two minutes later i try ringing my vfx from my telecom line again and i get a strange tone it beaps at a constant slow pace, then i try calling my old telecom phone from my vfx and says its out of service???????? within two minutes on a sunday?

what i am asking is once it is fully changed over to ndsl is there a constant beep on the phone or is it silent?

and what im experencing im asuming its part of the porting process to get my vfx to my old telecom number, its just weird it hapening on a sunday is this normal?

i have problems explainng stuff hope that is clear

cheers
brendon

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

maverick

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WorldxChange

#112642 24-Feb-2008 11:36

No on your old POT's line once shifted to Naked DSL there is no dial tone,

but part of going to Fusion is having your number ported has this been done yet ?, if not if could still be custom linked which means that Telecom are putting a "call forward" on to your current number to the VFX one untill we can fully get the number moved to VFX.

Porting does not happen during the weekend, it maybe there could be a problem with the Telecom Custom Link

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heretohelp

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#112643 24-Feb-2008 11:46

no the porting has not been done yet, when i ring my old telecom number it says its out of/not in service. the old pots telecom line was working fine unitl thismorning not a problem really just as long as there is not issues in the long run thanks, we dont get to many phone calls and the vfx phone is working correctly so we can still call out.

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

maverick

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WorldxChange

#112647 24-Feb-2008 11:55

Then it will be the Telecom custom link , we can get this chased up on Monday with Telecom as they should not have removed it...It won't be a problem though as your port will be in a day or so anyway

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heretohelp

370 posts

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#112661 24-Feb-2008 13:03

Thanks for the quick reply, not realy a problem as long as the number porting goes through thats fine, if any body is desprit to get hold of me they will ring on my cell phone cheers

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

Niel

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#112709 24-Feb-2008 15:57

For me it happened on a Thursday that my land line was doing the beeps instead of dial tone. Calling my old Telecom number gave the "out of service" message. The next day the customer link was in place. Then it took a few more days before the port was completed. More than a week later I still get the beeps on my land line, and as far as I know it will stay there for ever (or until POTS equipment become obsolete, or Telecom runs out of POTS ports at my exchange as if that will ever happen now that we have Fusion).

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heretohelp

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#112711 24-Feb-2008 16:03

Niel: For me it happened on a Thursday that my land line was doing the beeps instead of dial tone. Calling my old Telecom number gave the "out of service" message. The next day the customer link was in place. Then it took a few more days before the port was completed. More than a week later I still get the beeps on my land line, and as far as I know it will stay there for ever (or until POTS equipment become obsolete, or Telecom runs out of POTS ports at my exchange as if that will ever happen now that we have Fusion).

ok just a quick update because i hate it when people dont wrap up threads and not give you the solution or out come.

i decided to call xnet after looking around my modem settings because my lattancy had changed from fast mode back to interleaved. so i gave them a call and asked what the story was, they told me that the ndsl must have gone through and thats why i was hearing the beeping sound on my line, the reason why interleaving had changed back was because the ndsl had gone through and a seperate request was needed to change it back.

fine by me,

i just found it stranged that it happend on a suday but xnet help line said telecome must have been able to do it automativly so they did weird i thought they had to physicly go to the exchange and change somthing.

any way story cleaned up thanks guys for you input

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

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Bung

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#112720 24-Feb-2008 16:37

Niel: More than a week later I still get the beeps on my land line, and as far as I know it will stay there for ever (or until POTS equipment become obsolete, or Telecom runs out of POTS ports at my exchange as if that will ever happen now that we have Fusion).

At one point if service was relinquished at a house and there was no pressure on cable pairs or line circuits, the line wasn't disconnected from the exchange but changed to "soft dial tone". This could be done remotely.

In this condition you couldn't do anything with the line except ring 123 to ask for reconnection or maybe call 111.