Vodafone cable slow in Christchurch

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nzjez

52 posts

Master Geek
+1 received by user: 17

#196374 29-May-2016 08:54

Evver since late Saturday afternoon the Vodafone cable service has been slow in Chch.

Videos are very hard to watch

I do notice in the Krapi cable thread , this :

since this late afternoon, Christchurch inhome cable became really slow on downstream. 2-5mbps on my 130mpbs old plan. now, at 2300, I get 0.2mbps, srsly wtf? upstream seems unaffected.

Anyone else with this problem ?

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196 posts

Master Geek
+1 received by user: 27

#1561504 29-May-2016 09:06

Yes, me! Since yesterday, we have been getting really poor download speeds from fast servers including Akamai, UCmirror, Chch Vodafone speediest server etc but good upload.

Youtube stutters or plays 240p, iTunes previews take 10min to buffer a 2min video, downloads go at 300KiB/s, regardless where from and including tests of http downloads from ucmirror which is just 11ms away at the uni.

We are on 130/10 cable in Christchurch. This is 10x slower than anything I've seen in 2 years+

Upload is good, >8Mbps.

Last night was about 4/8, this morning is 8/10:

zocster

1984 posts

Uber Geek
+1 received by user: 98

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Lifetime subscriber

#1561508 29-May-2016 09:11

Yes make me too

Andy Ghozali Geekzone Member	E: andy@ghozali.ru M: +64 21 395 458 A: Andy's Business Services, 231 High St, Christchurch 8011, NZ
www.andy.mobi

kiwired23

90 posts

Master Geek
+1 received by user: 5

#1561542 29-May-2016 09:49

It's been consistently bad for me as well, both last night and this morning.

tonijo

2 posts

Wannabe Geek
Inactive user

#1561545 29-May-2016 09:59

Yes, same issue here in North Brighton. Download speeds extremely slow since yesterday,

RmACK

196 posts

Master Geek
+1 received by user: 27

#1561551 29-May-2016 10:13

Glad I'm not the only one with the issue, Sockburn here, pretty far from North Brighton, so sounds like it's widespread.

Particularly happy that it's probably not my modem. Would be loath the downgrade from a Cisco to a Thompson.

kiwired23

90 posts

Master Geek
+1 received by user: 5

#1561557 29-May-2016 10:36

Well I called support, they're aware there's an issue with speeds in Christchurch, they thought they'd fixed it, and they're looking into it further.

rotatingBacon

26 posts

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#1561561 29-May-2016 10:41

Yup, in New Brighton, Avondale and Linwood. Ping is all over the place (between 200 and 900ms) to America, constant 10% packet loss, and 3mb/sec down on a 100/10 connection since Saturday morning. I'm even having issues with sites hosted in Christchurch.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

Djmixerdomo

255 posts

Ultimate Geek
+1 received by user: 52

#1561565 29-May-2016 10:47

Yea there's definitely something wrong here. I'm located in Cashmere and have never had any sort of congestion.

PC: 5800X3D/32GB/RTX3070

Car: Toyota Celica GT-Four ST205

quickymart

14141 posts

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#1561578 29-May-2016 10:54

Yet nothing on their website about it.

http://www.vodafone.co.nz/help/network-status/

MikeHales

615 posts

Ultimate Geek
+1 received by user: 213

Trusted

#1561589 29-May-2016 11:22

Apologies for lack of notice on website, the network team is investigating and working on it now.

MikeHales

615 posts

Ultimate Geek
+1 received by user: 213

Trusted

#1561608 29-May-2016 11:53

Info will be on Vodafone Community

nzjez

52 posts

Master Geek
+1 received by user: 17

#1561639 29-May-2016 13:12

Thanks Mike

darthkram

59 posts

Master Geek
+1 received by user: 23

#1561757 29-May-2016 16:00

Been affecting me in Hei Hei since yesterday too. Interestingly, downloads through Torrents still reaches full speed, it's just browsing, videos, speedtest, etc that is going slowly.

Djmixerdomo

255 posts

Ultimate Geek
+1 received by user: 52

#1561760 29-May-2016 16:07

Noticed that too. I wasn't quite getting full speeds (probably only about 60%) but still miles better than my steam downloads which are sub 100KBps :P

PC: 5800X3D/32GB/RTX3070

Car: Toyota Celica GT-Four ST205

heapsort

249 posts

Master Geek
+1 received by user: 81

Lifetime subscriber

#1561765 29-May-2016 16:34

Patchy, poor speeds for me also - western Christchurch on 50/2 cable. Just did a bunch of beta.speedtest.net tests to 3 different Chch-based servers and results were very dependent on the server: every test to Vodafone was around 8 Mbps, all tests to Two Degrees were even worse at around 4-5 Mbps, and all tests to CallPlus got a near-full speed 49 Mbps result.

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