Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Dairyxox

1530 posts

Uber Geek


#196720 10-Jun-2016 13:07
Send private message

So I've got a Vodafone 3G RBI connection.

 

Initially it was broadband only. But after 8 months we decided it would be good to get a voice line too.

 

After many frustrating phone calls for what you might have thought would be an easy change (its listed as an one of two options on the rural broadband connection options) they added a voice number to the same RBI connection. The difference in charge was about $10-15 roughly per month extra. 

 

Prior to it happening, I did actually ask (two different) CSR's to let me know how much extra per month it would cost, and details of what would be entailed, which I was promised "he" would personally provide me, before making the change. Didn't happen they just turned it on a few days later.

 

So far Its been alright, and the cost was reasonable, so no complaints. But here we are well year later, and the wireless broadband market has moved markedly with, Sparks BOLTE, Skinny 4G broadband, Vodafone now have 4G etc.

 

So calling Vodafone to see how long we had left I the contract I was disappointed to find they started a new contract when I added voice to the RBI connection, and I'm still locked in for another 18 months.

 

Do you think this if fair?

 

I supposed they have some fine print somewhere that states this? And I suppose that by going along with it (and paying the bill without dispute) for a few months, that can be indirectly seen as "contract acceptance".

 

 


Create new topic
dylanp
795 posts

Ultimate Geek

Trusted

  #1570645 12-Jun-2016 19:34
Send private message

afaik shouldn't have happened. ask to move to an in market plan or whatever, should be fine.


Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.