My partner just got a $2500 from vodafone for data usage. She is pretty upset about this and is not having much luck with customer support.
She is on the 1GB plan, and has just got a bill for 7GB of data.
The question I have is the online, My Vodafone, Check my data usage, is saying she has used 3.6GB in the last three months and the sum of the individual days is only about 900MB.
Has anyone else had issues with the online numbers not lining up with what has been billed? Or had any luck disputing the volumes that have been billed ?