Vodafone Cable outage (Wellington)

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dm2000

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#198839 25-Jul-2016 11:02

Is anyone having trouble with their cable connection in Wellington?

We're located in Miramar and the internet has been down for the last few hours.

I've restarted my router as well as the Cisco modem, no joy. I've also connected my laptop directly to the Cisco modem. Also not working.

No mention of any issues in their Facebook or network status pages and am currently on hold. Wondering how long until they answer.

MikeB4

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#1598100 25-Jul-2016 11:31

No issues on VF Cable in Lower Hutt

This on the VF Web site

Wellington

Services Affected - High Speed Internet
Mon Jul 25 11:09:36 NZST 2016

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dm2000

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#1598115 25-Jul-2016 11:40

MikeB4:

This on the VF Web site

"

Wellington

Services Affected - High Speed Internet
Mon Jul 25 11:09:36 NZST 2016

Thanks, that was definitely not there when I posted or called them.

I got off the phone about 10 min ago, with them acknowledging there was a known fault in the area.

It seems they updated the network status page after I called them.

dm2000

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#1598144 25-Jul-2016 12:33

It's just started working again.

DjShadow

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#1598151 25-Jul-2016 12:43

If its going heaps faster tonight then it could of been your node being upgraded

Sideface

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#1598168 25-Jul-2016 13:08

DjShadow:

If its going heaps faster tonight then it could of been your node being upgraded.

WKC Miramar was due for an upgrade.

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kharris

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#1598205 25-Jul-2016 14:02

Sideface:

DjShadow:

If its going heaps faster tonight then it could of been your node being upgraded.

WKC Miramar was due for an upgrade.

Is there an upgrade schedule available?

Kirk

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#1598321 25-Jul-2016 16:37

My cable connection in Christchurch was down last night (8.30pm onwards)

I don't see an outage message on their website at the moment, so I assume that when I get home my connection is working again

dm2000

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#1598823 26-Jul-2016 10:40

DjShadow:

If its going heaps faster tonight then it could of been your node being upgraded

Haven't noticed a change in speed or change in stability overnight, however ping which was consistently 6ms to the Vodafone Wellington Speedtest server is not consistently 10-11ms