BackNBlack: how u get 70kbps upload?
Run an isolation test: i.e. unplug all phones, faxes, filters etc in the home. Plug in you router only. Run these tests again. Also what are you router line stats for the upstream? should be 160Kbps.
If the above test fixes it, you have an issue with something in the house. If the results are the same, you need to then phone the help-desk and log a fault. Your upstream should be hitting the 120-130Kbps mark most of the time.
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