[WXC/VFX] Interleave off with xnet, how long?

Forums › One NZ (including Farmside) › [WXC/VFX] Interleave off with xnet, how long?

wonderhow

6 posts

Wannabe Geek

#20090 12-Mar-2008 23:32

Hey folks
We have called xnet to have the interleave switched off for our ADSL line last thursday. It has been almost a week and our interleave still exists. How long does it normally take for the interleave to switch off by telecom ppl? And is there any way to contact xnet CSR without going through the 20-30min call wait off busniness hours?

Cheers
wonderhow

Niel

3267 posts

Uber Geek
+1 received by user: 80

Trusted

#116332 13-Mar-2008 13:27

Send an e-mail to the correct e-mail address (i.e. not sales). That way you get a ticket number and are sure that the request is in the system.

Normally it should be only a day or two, but depends if you are in a main centre or not.

You can never have enough Volvos!

Detruire

1788 posts

Uber Geek
+1 received by user: 84

#116377 13-Mar-2008 15:55

It took a couple of days here. But beware the email waiting times. (Up to a couple of weeks)

rm *

heretohelp

370 posts

Ultimate Geek
+1 received by user: 2

#116575 14-Mar-2008 09:57

the first time i had it done it was done within 12 hours, the secound time took 3 days, i had to get it converted when again when i changed to fusion thats why i had it done twice

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.