Can i be slowed down rather than charged?

Forums › Vodafone New Zealand › Can i be slowed down rather than charged?

hsvhel

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Topic # 201599 26-Aug-2016 09:24

Hi Team

Have an 80Gb monthly ADSL connection with VF, until recently we never used more than 50Gb. Starting to get towards 80% useage and i notice in the email sent from VF highlighting amount that after we hit 100% each extra Gb is charged at $2.

I'm not against that but thought you needed to opt into that rather than just being slowed down, which i would prefer.

Can this be changed? I cannot see an option within my account settings on the VF login page. I did call but the rep pushed to up-sell me to unlimited and kept dodging the actual question, i lost the will to live....

timmmay

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Reply # 1617697 26-Aug-2016 09:26

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I had a plan years ago that slowed me down to 128kbps or something, it was near unusable.

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hsvhel

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Reply # 1617698 26-Aug-2016 09:27

Good point, if slowed i wonder what it would be Lol

coffeebaron

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Reply # 1617706 26-Aug-2016 09:33

Pull plug out of modem when you reach 80GB?

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
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thecatsgoolies

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Reply # 1617715 26-Aug-2016 09:52

Nope is the answer

KrazyKid

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Reply # 1617739 26-Aug-2016 10:47

hsvhel:

Good point, if slowed i wonder what it would be Lol

I also recall being slowed once a few years ago. I ended up having to unplug most of my network (and kid off kids etc) so I could reach the ISPs home page and top up. Never again.

deadlyllama

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Reply # 1617807 26-Aug-2016 12:09

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How badly do you want to stay with Vodafone? There will be unlimited DSL available from someone else priced within cooee of what you're paying VF for capped DSL.

thecatsgoolies

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Reply # 1617820 26-Aug-2016 12:37

Getting slowed down was an older 80GB plan

hsvhel

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Reply # 1617965 26-Aug-2016 16:10

coffeebaron:

Pull plug out of modem when you reach 80GB?

Might be an option, not fussed about the extra costs, its only due to the Sky on demand binge watching SWMBO has been doing lately other than that we are not massive data users at home. A few extra Gb at $2 is not going to bankrupt me just yet,

deadlyllama:

How badly do you want to stay with Vodafone? There will be unlimited DSL available from someone else priced within cooee of what you're paying VF for capped DSL.

You are right, most about $20 a month more, which is not too bad over a year, its just we don't really require unlimited and the extra $240 odd makes for my beer and DIY fund. If the binge watching keeps up, my hand maybe forced!

Coil

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Reply # 1618226 27-Aug-2016 09:08

Short answer No.

Long answer, TCL merger and a few plan and marketing changes, company thought the TCL overage was better, went ahead with that.

Old options: Slowed down to 128K and had an option for Double your Data.

New options: $1 per GB, Lol if its gone up since.

deadlyllama

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Reply # 1618245 27-Aug-2016 09:40

$20 a month more? Are you on naked DSL or do you have a landline?

Look at Flip, or bigpipe.

thecatsgoolies

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Reply # 1618266 27-Aug-2016 10:41

deadlyllama: $20 a month more? Are you on naked DSL or do you have a landline?

Look at Flip, or bigpipe.

Read the post by the OP they are only just hitting 80% that leaves 20% they asked if they could be slowed down instead of paying over usage, This has been answered