i was a telstra clear customer and despite all the complaints i read about them - i personally never had a problem with them.  i was gutted when they dumped me onto vodafone.  :(

since i've been with vodafone the crap is just never ending.

first with sky services, updating, upgrading, downgrading wateva ... you could never get through to vodafone and i had to ring sky themselves for anything i needed.  not surprising they completely understood and were happy to help; they'd obviously heard it all before.  

then trying to get sky dis-continued.  it took months! literally. i mean ... how hard is this to understand ... "can you please cut my sky off; i no longer require it"?  well obviously i was speaking in chinese because it took 4 months of phone calls and emails to get them to cut it off.  every time they said no worries, we'll cut it off.  and every time they didn't.  it took a last final email pretty much telling them they could blow me if they thought i was going to pay another cent for sky services. ugh!  

now they only charge me for sky movies despite all the sky gear got picked up by a rep a weeks ago.  i know right? lol.  there's another hour on the phone each month getting them to take the sky movie charges off.  

then there's the fibre install.  at first there was no communication about what was happening and when it was happening and then there was weekly email updates saying the same damned thing, "blah blah blah blah blah ... ".  

in the meantime i've decided to move to christchurch and my new address doesn't get fibre.  that's quite ok with me because i'm so over it, lol. 

so i call vodafone and explain to them i'm moving and to cancel the fibre install.  they say fine but obviously because it's vodafone, it took a few more phone calls back and fourth to get through to them that yes, i'm moving, cancel that fibre order.  i finally got that sorted a couple of weeks ago ... or did i?

this morning they call again asking if i have a fibre cancellation pending and i'm thinking, "nooooooooooooooo ... this is sorted already! wth!?"  but apparently not and add to that ... my phone and broadband services at my new address aren't going to go as smoothly as initially promised.  

of course not.  and i was a freaking idiot of the greatest proportions to think it would.  grrr @ me!   

so i'm done.  i am soooooooooooo done.  200 bucks is cheap to never have to deal with them again!  

*sigh*  

happy now i've made that decision though. :)  thanks for letting me rant. 

edited to add: i got so invested in my rant i forgot to ask my question.  which isp are giving good deals and reliable service at the moment?  trust power is out because i'm staying with contact energy who i'd highly and happily recommend to anyone.