[WXC/VFX] slow speed at peak periods

Forums › One NZ (including Farmside) › [WXC/VFX] slow speed at peak periods

dilligaf

30 posts

Geek

#20566 30-Mar-2008 21:20

Just wondered if I was the only one having problems with speed during peak periods, through the daytime and early hours of the morning no problems at all, however over the weekends and between about 7pm to midnight my download speed from most internationl sites is less than dial up, according to xnet (ticket no. #93139 ) Quote Our current international bandwidth quota seems to be up to date. These are checked monthly. They seem to be resolved and are being monitored going forward. Unquote.
This problem has only been since my IP was changed into the 118.90.0.0 --118.90.255.255 range. I would be interested to know if anyone else has the same problem.
Prior to the change in IP allocation I have had 13 months of only ecellent speed and service, so I am a little reluctant to post anything that is adverse and still consider xnet to be the best ISP by far.

1 | 2

117 posts

Master Geek
Inactive user

#119759 30-Mar-2008 21:39

Known problem, big thread about it here: http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=19794

dilligaf

30 posts

Geek

#119771 30-Mar-2008 22:21

hpj2007: Known problem, big thread about it here: http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=19794

According to xnet quote Our current international bandwidth quota seems to be up to date. These
are checked monthly. They seem to be resolved and are being monitored Unquote
So the problems in the thread refered to are not relevant to the current slow speed problem, that according to xnet doesnt exist,
that is why I was wondering if anyone else was currently experiencing slow speed during peak periods

linw

2893 posts

Uber Geek
+1 received by user: 1205

#119919 31-Mar-2008 14:09

You are not alone. Youtube unwatchable at peak time with me. Your reply from xnet sounded like it was written by the PR department!!

Awe

7 posts

Wannabe Geek

#120032 31-Mar-2008 20:16

great speeds after 6pm gotta love xnet for 1 month and counting dont listen to the lies this happens every 2 months and lasts for over a month

Niel

3267 posts

Uber Geek
+1 received by user: 80

Trusted

#120048 31-Mar-2008 21:01

I'm at 1.5Mbps and 70ms to Sydney, so suspect you guys have some exchange congestion in the equation. Normally I get faster speed, but 1.5Mbps is still okay for me.

You can never have enough Volvos!

linw

2893 posts

Uber Geek
+1 received by user: 1205

#120052 31-Mar-2008 21:08

Under 400 LA and Sydney. Don't know what people do who can't access the net during the day. This is NOT what I thought I was paying for. I at least expect to be able to play a youtube clip. It is absolutely impossible now and has been for some time. One can get sick of the excuses.

New World

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hpj2007

117 posts

Master Geek
Inactive user

#120060 31-Mar-2008 21:31

Niel: I'm at 1.5Mbps and 70ms to Sydney, so suspect you guys have some exchange congestion in the equation. Normally I get faster speed, but 1.5Mbps is still okay for me.

How is it exchange congestion when I hit 6mbps to Auckland and 500kbps to L.A. ? Are you on static IP by any chance? I heard the people on that 58.28.x.x range aren't affected by this.

Detruire

1788 posts

Uber Geek
+1 received by user: 84

#120063 31-Mar-2008 21:49

The peak time speeds are so pathetic I can actually download the file I want (at around 1MBps) to a server in the US, RAR it, email myself each piece individually, and download it to my PC (at around 700kBps) in around a fourth of the time it'd take to download it directly.

That is seriously messed up.

rm *

dilligaf

30 posts

Geek

#120076 31-Mar-2008 23:15

National OK Melbourne Upload 3 times faster than download

dilligaf

30 posts

Geek

#120083 31-Mar-2008 23:45

hpj2007:
Niel: I'm at 1.5Mbps and 70ms to Sydney, so suspect you guys have some exchange congestion in the equation. Normally I get faster speed, but 1.5Mbps is still okay for me.

How is it exchange congestion when I hit 6mbps to Auckland and 500kbps to L.A. ? Are you on static IP by any chance? I heard the people on that 58.28.x.x range aren't affected by this.

On my original post I mentioned the problem was only since the change of IP, Likewise when I had a 58.28.x.x I had 13 months of excellent speed and service. The most frustrating thing is that my request to xnet resulted in a response that said
there was no problem (I thought only Xtra had a policy of Deny Deny Deny)

Re: [wxnz.net #93139] Slow Speed ,
I have 4 machines and all are showing same results, It is definately not my machines, and my line speed is never less than
7500 to the exchange which is only 800 meters from my home.
I have never experienced any problem on national traffic, and neither have the other 7 friends who I recommended and are now with xnet. I still believe that Xnet is the best, and will undoubtedly fix this problem eventualy. Im sure its an almost impossible job to manage, I dont expect perfection, I accept things go wrong occassionaly, I forgive everyone there mistakes, Its not a job I could cope with or do, the only complaint that I realy have is that the problem appears to be denied. "dilligaf"

wmoore

510 posts

Ultimate Geek

#120084 1-Apr-2008 01:00

Well

Even here in the UK we get crap speeds at peak times. So you are not alone.

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

New World

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phindmarsh

117 posts

Master Geek
+1 received by user: 1

#120226 1-Apr-2008 15:37

To Auckland:

To Melbourne:

Seems pretty good :)

Detruire

1788 posts

Uber Geek
+1 received by user: 84

#120231 1-Apr-2008 15:48

Since when is 3:30PM 'peak time'?

rm *

coffeebaron

6304 posts

Uber Geek
+1 received by user: 3566

Trusted

Lifetime subscriber

#120343 1-Apr-2008 21:42

This is strange, there does not seem to be an issue with lack of international bandwidth, but there does seem to be some peak congestion somewhere along the links. I cannot watch YouTube at night without constant stalling.

Yet international speed test are fine

Oh, and I'm on the 58.x.x.x static IP range, so yes this is affected.

Will see how this goes, but may log a support ticket if it continues for too long.

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MW

20 posts

Geek

#120640 3-Apr-2008 00:20

It seems to be a problem within NZ. Here is my Xnet speedtest results. Download is not much better than dial up! It has been like this all evening without much of a change.
Poor download speeds

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