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876 posts

Ultimate Geek

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# 20573 31-Mar-2008 10:19
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Appears that when you switch from Xnet broadband to Fusion you loose backup dialup.
Can no longer go to my neighbours place to dialup when VFX or my VFX gear is down.

Gordy.





Gordy


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894 posts

Ultimate Geek

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  # 119912 31-Mar-2008 13:45
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I guess they figured no dialtone your not going to be wanting dialup :) But I see your point if there is a problem go to a neighbours etc..

To be honest id go looking for freewifi points around my neighbourhood if I was that desperate rather than use dialup.

174 posts

Master Geek

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  # 119926 31-Mar-2008 14:37
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Hello Gordy,

This is correct, the Fusion product does not have a backup dialup login attached to it. This is purely due to if/when it does go down theres no dialtone avialable to use it. You can still however access email via webmail on webmail.xnet.co.nz via someone elses internet connection.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz



 
 
 
 


13 posts

Geek


  # 120108 1-Apr-2008 09:02
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Ok

this raises an interesting point. does this mean that if you are not on fusion you do have a backup dialup available.  What are the rules for its use?

if i am out of town can i use dialup?
even if my dsl is online?

Thanks

-e

174 posts

Master Geek

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  # 120207 1-Apr-2008 14:03
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Hello -e,

As long as your not hammering the dialup (as in providing someone else with your details) you will be fine. If we find that a customer is abusing this service and giving friends and family free dialup access we will bill said customer for the service. Currently its a courtesy connection we provide and may be reviewed further down the track if we get large numbers of users abusing it for a free connnection outside of what we intended it for.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





876 posts

Ultimate Geek

Lifetime subscriber

  # 120228 1-Apr-2008 15:38
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I was away from home last weekend when I discovered I had no backup dialup attached to my Fusion service.

Had to sign up for dialup service and create a second account.

Another $9.95 per month for something I may only use now and again.





Gordy




876 posts

Ultimate Geek

Lifetime subscriber

  # 120229 1-Apr-2008 15:42
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> To be honest id go looking for freewifi points around my neighbourhood if I was that desperate rather than use dialup.

Not too much WiFi in Nuhaka!





Gordy




876 posts

Ultimate Geek

Lifetime subscriber

  # 120233 1-Apr-2008 15:49
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It was interesting that while I was waiting to contact the help desk to find out why I had no backup dialup, voice announcements frequently told me about the free backup dialup provided by Xnet. 

Then when speaking to the help desk I then found that this service is not provided with Fusion.







Gordy


 
 
 
 


176 posts

Master Geek


  # 120435 2-Apr-2008 09:28
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Gordy7:
It was interesting that while I was waiting to contact the help desk to find out why I had no backup dialup, voice announcements frequently told me about the free backup dialup provided by Xnet.

Then when speaking to the help desk I then found that this service is not provided with Fusion.





It could be due to the assumption that if your fusion fails you have no phone line, hense no ability to use backup dial-up Tongue out. With ADSL connections you still have an analogue line if the internet is problematic.

Food for thought. it is called "backup" afterall...

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