Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

91 posts

Master Geek

# 20732 4-Apr-2008 10:00
Send private message


For the last week or so I've been getting reduced throughput on my Xnet broadband. Previously I was getting around 6Meg down, 800k up but now I'm down in the 3-4Meg download range. I've sent a couple of emails to the helpdesk including Speedtest results but not had any response. The ticket numbers are #95048 and 94318.

I've not made any changes to router config or anything, and I've checked that nothing on either of my 2 PCs seems to be hammering the bandwidth.

Anyone else having any trouble? Anyone from Xnet able to help?


Create new topic
174 posts

Master Geek


  # 121021 4-Apr-2008 11:41
Send private message

Hello Martin,

Looking at your current line stats i can see this.

parameter.actual.bitrate.ds kb/s 4458.0 790.0
parameter.attainable.bitrate.ds kb/s 5528.0 779.0
parameter.rel.capacity.occupation.ds % 80.0 100.0
parameter.attenuation.ds dB 43.1 27.0
parameter.noise.margin.ds dB 15.0 14.2
parameter.actual.psd.ds dBm/Hz -40.0 -38.1
parameter.output.power.ds dBm 19.2 12.2

From your post your actual physical sync rate appears to have dropped ? From the notes on your account i can see you were having disconnection issues and we had Telecom apply a higher noise profile which has cured the disconnections, unfortunately a side effect of this profile is a reduction in sync rates which most likely is the culprit here.

Nicholas Cuc

Network Support
WorldxChange Communications

91 posts

Master Geek

  # 122201 8-Apr-2008 21:10
Send private message

Thanks for the response. I sort of understand what has happened, but I don't understand why I suddenly started getting disconnections in the first place. I'd been running for 4 months or so at 6Meg download with no disconnection problem. I suddenly started getting disconnections, then it seems this change has been made which has reduced my download bandwidth by 30%.

I'd like to consider reverting the settings back to what they were so we can see if the disconnection problem comes back - is this possible?


Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36

MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28

Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15

D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29

Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24

Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59

Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07

Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02

Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41

Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36

2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17

Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46

Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.