Is VF Always Connected data speed limited?

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mdf

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# 207827 15-Jan-2017 19:08

Have just had Always Connected data added to my mobile (all day issues on the cable network in Island Bay). Is it speed limited? My normally solid 4G connection has just rolled back to HSPA.

I got a text message saying the data had been added to my account, then ~5 minutes of no data at all. Now it seems stuck on HSPA. Just wondering whether this is accident or design?

Jase2985

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# 1703701 15-Jan-2017 19:18

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Kodiak has it at the moment (see the Cable thread) and he seems to be flying along on 4G

johny99

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# 1703706 15-Jan-2017 19:21

How much data do Vodafone provide on the "always connected" offer?

mdf

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# 1703710 15-Jan-2017 19:32

@johny99: 100GB. It's a great offer. Some issues actually getting it livened up though. Wish the twitter guys could do it too.

mdf

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# 1703712 15-Jan-2017 19:34

While on hold to query this it magically jumped to 4G. I guess it takes a while to settle in.

Much snappier.

Edit: fixing image

Linux

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# 1703714 15-Jan-2017 19:37

No it's not speed restricted, It's just a 100GB addon valid for 7 days, They need to be in market plans to have the offer

There is nothing to settle in,

Linux

mdf

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# 1703721 15-Jan-2017 19:55

Linux:

No it's not speed restricted, It's just a 100GB addon valid for 7 days, They need to be in market plans to have the offer

There is nothing to settle in,

Linux

Something was going on. As soon as I got the always connected text message, my data connection dropped away completely. I know since I clicked on the link in the text message and got nothing. No internet, no data logo in the status bar. After approx 5 minutes, it came back but was quite slow and I had the HSPA logo in the status bar. After another 10 minutes or so, it jumped up again to 4G.

Jase2985

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# 1703725 15-Jan-2017 20:00

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coincidence?

quickymart

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# 1703735 15-Jan-2017 20:21

Too many people connected at the same time with the same plan?

Linux

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# 1703737 15-Jan-2017 20:22

Jase2985:

coincidence?

Yes

Linux

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# 1703738 15-Jan-2017 20:22

quickymart:

Too many people connected at the same time with the same plan?

mdf

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# 1703739 15-Jan-2017 20:25

quickymart:

Too many people connected at the same time with the same plan?

Could be this, or as Jase says just coincidence. According to the VF status page, it's affecting up to 48 customers. And we could all be accessing the same cell tower (though there are two serving Island Bay). Just seemed odd that it clunked out as soon as the text message arrived. If it was just congestion, I wouldn't have expected it to pick up again after only 15 minutes. In any event, working fine now so the household is happy.

MikeHales

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# 1703965 16-Jan-2017 10:18

Can confirm not restricted.

Channel Manager, Help & Support @ Vodafone NZ

MikeHales

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# 1703966 16-Jan-2017 10:18

Can confirm not restricted.

Channel Manager, Help & Support @ Vodafone NZ