[WXC/VFX] Xnet Usage Monitor/Accounts problem?

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wlgspotter

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#20825 7-Apr-2008 11:10

Hi everyone:

I'm wondering if any one of you has had issues with your Xnet Desktop Monitor/Mozilla Usage Meter this morning? I can't seem to login and get any stats off it.

Seems the Xnet user accounts page is also inaccessible.

Anyoneseen this problem today?

Thanks.

Cameronn

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WorldxChange

#121750 7-Apr-2008 13:20

We are working on the usage monitor issue & Xnet Accounts issue. Hope to have them resolved shortly, sorry for any inconvenience.

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wlgspotter

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#121752 7-Apr-2008 13:24

Hi Cameronn:

Thanks! That's all I wanted to know. At least I know the problem is not due to me or my system!

Cameronn

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#121753 7-Apr-2008 13:26

Looks like both problems have been resolved.

Just right click on the usage monitor hit the refresh button and your data should display.

wlgspotter

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#121777 7-Apr-2008 14:24

Hi Cameron:

Thanks. Just tried it both the usagemeter and webpage and confirm it's all good now.

Thanks for letting me know!

Niel

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#121866 7-Apr-2008 17:48

Is there now a problem with e-mails? I can receive but not send. Will phone a bit later when I have a chance, but just want to check if it is just me having problems.

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maverick

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#121869 7-Apr-2008 18:01

All good here Niel

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Niel

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#121887 7-Apr-2008 20:28

I am still having a problem. I'm high jacking this thread, I know, but just want to finish off what I've started here. I get a socket error on sending but receiving is working fine. If I try enough times then the e-mail goes through eventually. Settings are correct. Will try and send a help desk request e-mail...

You can never have enough Volvos!

maverick

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#121971 8-Apr-2008 05:52

will check this morning.... was working for me last night and this morning

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

frio

80 posts

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#122035 8-Apr-2008 10:22

Heya,
Yes we are working on an email problem - we had issues with our secondary mail server a wee while back; the same issue has occurred on our primary server and we're working hard to rectify it. We have rerouted everything to pass through the secondary in the meantime; this means you may see slight delays, and it means there was a short burst of downtime while we transitioned to it.

Hopefully everything should be back to normal soon!

Cheers.
Simon