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3 posts

Wannabe Geek


# 20862 8-Apr-2008 09:35
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Went away for the w/e - came back as was told phones were out. Looked at PAP2T - sure enough RHD 2 leds both unlit. So rebooted Dynalink ADSL2+ modem and waited for the lights to come on again (this has happened quite a few times...) modem rebooted but no RHD leds on PAP  !!!
Rebooted whole installation inc Apple Airport extreme router. Tried evry combination of rebooting - status unchanged! Still no phones.

Looked thru all my email corresp with XNET and nowhere can I find a way to email in a support query - all well and good if you have a phone - but I dont, aaargh!

So decided to register here and hope to get help this way.

Please can somebody look at this for me?
Phone number ***sevenfourfour***3118**
obviously leave out the asterisks!

Thanks
James

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205 posts

Master Geek

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WorldxChange

  # 122034 8-Apr-2008 10:04
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Hi jcsh,

I have re-created your device configuration file, can you please restart your device to force a new registration?

Thanks

Josh




3267 posts

Uber Geek

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  # 122118 8-Apr-2008 14:09
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jcsh: Looked thru all my email corresp with XNET and nowhere can I find a way to email in a support query - all well and good if you have a phone - but I dont, aaargh!


It is on their web site, help@xnet.co.nz




You can never have enough Volvos!


 
 
 
 




3 posts

Wannabe Geek


  # 122150 8-Apr-2008 16:33
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joshp: Hi jcsh,

I have re-created your device configuration file, can you please restart your device to force a new registration?

Thanks

Josh



Yippee!!!! It works !
thanks Josh!

Why did that need to happen BTW???

3594 posts

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WorldxChange

  # 122153 8-Apr-2008 16:42
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It appears a update to the configs somehow corrupted some details in your device, we havn't found the root cause of why it happened to your config yet sorry




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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