Dead vodem

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ajst2duk

170 posts

Master Geek

#20984 11-Apr-2008 19:54

I've done a prettty good search on this, maybe someone here might have a clue. I tried upgrading the firmware in a Huawei E220 vodem so I could use it on vista. Now I've updated firware on a whole bunch of stuff over the years, but this was my first failure. Doing it on an old XP PC, the firware upgrade failed part way through - now I just get a blinking green light, no pc will recognise it. Is it completely stuffed or can it be reset somehow??? I was following the instructions on the vodafone site - grrrr

I'm just a crazy newbie?
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raytaylor

4076 posts

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#123319 14-Apr-2008 00:09

Take it back and say its buggered. Dont mention you were upgrading the firmware.
Your better off getting a replacment because if they fix it, it may die again.

The good news is that the new vodems support vista out of the box. Just check the first few pages of the quick install manual before you leave the shop - It should mention windows xp / vista - not just windows or windows xp.

I have found to get it going on a vista pc with an out of the box vista compatible vodem
1) Plug it in
2) Wait a minute
3) Right click the vodem's cdrom drive in my computer that shows up - should have a red icon
4) Select autoplay

For some reason the vista ones never want to start the installation when you plug them in for the first time - you always have to kick them by starting the autoplay.

Ray Taylor

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chakkaradeep

799 posts

Ultimate Geek

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#123320 14-Apr-2008 00:12

raytaylor:
The good news is that the new vodems support vista out of the box. Just check the first few pages of the quick install manual before you leave the shop - It should mention windows xp / vista - not just windows or windows xp.

They are supporting Vista out of the box from last year. I bought my vodem last year which just worked in Vista when I plugged into it

Regards,
Chaks

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ajst2duk

170 posts

Master Geek

#126127 24-Apr-2008 13:57

For the record - vodafone repaired under warranty - no questions. Big ups for them, I will keep my contracts with them on the back of that.

gehenna

8667 posts

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Lifetime subscriber

#126156 24-Apr-2008 15:26

Can't see why you wouldn't tell them how it happened, ie upgrading firmware, especially considering upgrading the firmware is a vodafone instruction when using that vodem, it's not like you're doing it just to tinker...so of course they would honour the warranty.