Have been in touch with the help desk as to why we have been without a phone since the 17th and deduced that the PAP2T has given up the ghost. (After 2 months) I am not very conversant with this line of things, so can anyone advise me as to what would be the most reliable replacement .
Further to the above, I feel that I just have to explain what went on trying to get something done about the faulty PAP2T. Took it back into DSE, explained situation. Had I rung Linksys.? No, don,t have a phone to do that. Then we will do it from here. Here, -- this is Linksys in Malaya, Need to listen to the dialect closely though. Got through identifying myself. the product. when purchased et. etc Now. we need you to go home. connect it up again so WE can confirm with xnet that it is faulty.----Your joking?---No Can't do it. forgotten how. havent got a phone. ----- Oh!! We need to confirm for ourselves that it is faulty. so maybe send it away for a week or two. ? ----- NO Then you take it home, connect it back up and we make a time for a technician to ring you, When suit? --- between 6pm and 8pm tonight.--- Ok very good, that ok then.--- Yes, but how do I talk to them without a phone? ---- Maybe you borrow one from a neighbour. Please note, all this had taken an hour and fifteen minutes to get this far and I think DSE might have been getting a little worried about smoke damage to their stock from the smoke coming out of my ears by this time So I suggested that the quickest way for me to settle this was to wear the cost, throw the device in the rubbish and buy something reliable. So to cap it all off, I gave the phone back to the staff member to settle things down, told another staff to order me a SPA2102 from PN. which will be here on overnight courier, and on which she then informed me, they would only charge me the difference in price. Great. As I walked out the door, the staff member was still trying to deal with Malaya. I would be interested to know if anyone else has gone through this procedure. ( Now, where DID I leave those darned blood pressure pills )
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