[WXC/VFX] VFX - Asterisk - Trunk not registering

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User93

10 posts

Wannabe Geek

# 21273 21-Apr-2008 17:13

Hi,

I have a VFX line, provisioned for asterisk, but I can’t get the trunk to register, I have other trunks working on the box so I know it does work.

I have made the changes to the /etc/hosts file (why don’t WXC just setup a valid DNS name?!)

I am running TrixBox CE 2.4.2 / FreePBX 2.3.1.3

Under trunks I have the following settings;

Outbound Caller ID: 0995XXXXX

Never Override CallerID: TICK

Maximum channels: 2

Outgoing Settings

Trunk Name: VFX

Peer Details:

allow=ulaw&alaw

canreinvite=no

context=from-trunk

disallow=all

dtmfmode=rfc2833

fromdomain=as.wxcnz.net

fromuser=995XXXXX

host=as.wxcnz.net

insecure=invite,port

nat=yes

secret=XXXXXXXXXXXXXXXXXXXX

type=peer

username=nzXXXXXX

Incoming Settings

USER Context: nzXXXXXX

Registration

I can ping as.wxcnz.net from the box which resolves to 58.28.20.150 10ms.

I have checked with WXC tech support and they say the account is provisioned correctly.

Hopefully someone can tell me where I am going wrong?

Cheers

User93

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28269 posts

Uber Geek

Moderator

Trusted

Biddle Corp

Lifetime subscriber

# 125372 21-Apr-2008 17:21

Remove the Outbound CallerID bit and try that and untick the "never override caller"

You also don't need anything in the box for the Incoming user context.

User93

10 posts

Wannabe Geek

# 125387 21-Apr-2008 18:30

sbiddle: Remove the Outbound CallerID bit and try that and untick the "never override caller"

You also don't need anything in the box for the Incoming user context.

Ok, though I have those settings ticked and working on my other SIP trunk (not VFX). I'll give it a go tomorrow when I get back to work.

Cheers

User93

User93

10 posts

Wannabe Geek

# 125552 22-Apr-2008 13:38

Scratch that post, the username was actually the 20 character auth id they emailed to me not the 8 character username. All working fine now.

joshp

205 posts

Master Geek

Trusted

WorldxChange

# 125553 22-Apr-2008 13:41

User93:

Outgoing Settings
Trunk Name: VFX

Peer Details:

allow=ulaw&alaw

canreinvite=no

context=from-trunk

disallow=all

dtmfmode=rfc2833

fromdomain=as.wxcnz.net

fromuser=995XXXXX

host=as.wxcnz.net

insecure=invite,port

nat=yes

secret=XXXXXXXXXXXXXXXXXXXX

type=peer

username=nzXXXXXX

Incoming Settings

USER Context: nzXXXXXX

Looks like you may have your username wrong it should be the USERID that would have been sent through to you, not your VFX Portal username.. the username will usually be 18 characters long.

Cheers

Josh

http://wxc.co.nz

User93

10 posts

Wannabe Geek

# 125555 22-Apr-2008 13:45

joshp:
Looks like you may have your username wrong it should be the USERID that would have been sent through to you, not your VFX Portal username.. the username will usually be 18 characters long.
Cheers
Josh

Yea just worked that one out, I was using the username that WXC emailed not the Auth ID. All working now. As a side question, how many inbound/outbound calls can the connection support simultaneously?

joshp

205 posts

Master Geek

Trusted

WorldxChange

# 125556 22-Apr-2008 13:48

Using VFX on Asterisk you will be setup for 2 inbound and 2 outbound calls.

Cheers

Josh

http://wxc.co.nz

User93

10 posts

Wannabe Geek

# 125559 22-Apr-2008 14:09

joshp: Using VFX on Asterisk you will be setup for 2 inbound and 2 outbound calls.

Cheers

Josh

Thanks, another question, can you change the outbound caller ID? Say my VFX number is 099533333 can I change the caller ID to report say 093023333 to the called party?

sbiddle

28269 posts

Uber Geek

Moderator

Trusted

Biddle Corp

Lifetime subscriber

# 125560 22-Apr-2008 14:10

User93:
joshp: Using VFX on Asterisk you will be setup for 2 inbound and 2 outbound calls.

Cheers

Josh

Thanks, another question, can you change the outbound caller ID? Say my VFX number is 099533333 can I change the caller ID to report say 093023333 to the called party?

No. You can't spoof your CID with VFX.

joshp

205 posts

Master Geek

Trusted

WorldxChange

# 125561 22-Apr-2008 14:10

Unfortunately not, you are only able to present your provided VFX number, if you were to port your number over to WorldxChange then we would set that as your VFX number.

Cheers

Josh

http://wxc.co.nz

User93

10 posts

Wannabe Geek

# 125565 22-Apr-2008 14:17

joshp: Unfortunately not, you are only able to present your provided VFX number, if you were to port your number over to WorldxChange then we would set that as your VFX number.

Cheers

Josh

Ah I see, in this situation we're doing a limited trial of the service at the office, so it would have been handy to spoof the CID as the main office number so as not to confuse customers we call.

Another question if I were to setup call divert on busy to another xnet number, (kinda like a pilot line and stepping), would I be charged for the drivert?

joshp

205 posts

Master Geek

Trusted

WorldxChange

# 125566 22-Apr-2008 14:19

no.. all "on net" calls are free. So any calls from a VFX number to a VFX number are 0 rated.

Cheers

Josh

http://wxc.co.nz

User93

10 posts

Wannabe Geek

# 125567 22-Apr-2008 14:21

joshp: Using VFX on Asterisk you will be setup for 2 inbound and 2 outbound calls.

Cheers

Josh

Just to clarify that's two incming and two outgoing calls at the same time, (4 calls total)?

Or is it 2 incoming or 2 outgoing or a combination of 1 in / 1 out (2 calls total)?

Cheers

User93

10 posts

Wannabe Geek

# 125569 22-Apr-2008 14:28

Also with your SIP trunking product, how many calls can each "line" support?

I.e. if I purchase a trunk with 3 lines, it that 3 calls total, or does it work like VFX, (so 12 calls total?).

joshp

205 posts

Master Geek

Trusted

WorldxChange

# 125580 22-Apr-2008 15:25

VFX will be 2 simultaneous calls i.e 1 in 1 out or 2 in or 2 out.

DVX is the same, if you purchase 3 sim calls you will have a mixture of calls up to three simultaneous calls. DVX also allows for other DDI's associated with the trunk and expansion of sim calls.

Hope this makes sense.

Cheers

Josh

http://wxc.co.nz

User93

10 posts

Wannabe Geek

# 125611 22-Apr-2008 17:21

joshp: VFX will be 2 simultaneous calls i.e 1 in 1 out or 2 in or 2 out.

DVX is the same, if you purchase 3 sim calls you will have a mixture of calls up to three simultaneous calls. DVX also allows for other DDI's associated with the trunk and expansion of sim calls.

Hope this makes sense.

Cheers

Josh

Makes perfect sense thanks.

Also in terms of FAX & EFTPOS on VFX lines, do these work reliably? Do you need to enable "data quality" or anything similar for FAX & EMAIL? (Or any special codecs?)

I was thinking of using something like a SPA2102 to provide analogue ports for some EFTPOS machines, (and bypassing the asterisk server), does your service allow for multiple SIP logins on the same account? (Could I configure both ports on the SPA2102 to use the same VFX account, and could they both process EFTPOS transactions simultaneously?)

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