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131 posts

Master Geek

#21292 22-Apr-2008 08:34
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Just browsing Slingshot network status webpage and find out with ADSL2+ upgrade some modems has constant disconnection !

MY modem did disconnect  bewteen 7.00 ~ 10 a.m for couple of days
It seems ok to day .

Quote as  follow

==================== start   ==============

Telecom Exchange Upgrades

Update: 21/04

Some of our customers have requested more specific information regarding the issue.

Telecom is still investigating the problem, but they have advised customers whose routers have a BroadCom chipset (specifically BCM6338) appear to be more affected, than customers using routers with other chipsets.

Several popular brands of router (including Dynalink) use this chipset.

Telecom has recently released the following Wholesale informer, and Slingshot is continuing to work with them to ensure a swift resolution to this issue.


Click here for the Telecom informer

Original Message: 11/04

Telecom New Zealand has a program of work to gradually upgrade most telephone exchanges to ADSL2+.

These improvements will result in better broadband speeds and performance for Slingshot customers, however Telecom have advised of a known issue that is impacting selected customers after the migration to the new equipment.

The issue appears to be related broadband routers with a specific chipset.
The symptoms include frequent disconnections, or in some cases a connection that is completely down and needs to be manually reset.

The issue also appears to be related to the condition of the phone line, including distance from the exchange and line quality.
Customers whose Broadband connections were not previously affected by these line conditions, may now begin to experience the above symptoms after their telephone exchange has been upgraded.

For more technical customers, this means you may lose the PPP portion of your connection and Slingshot’s helpdesk needs to work with Telecom to restore the service.

Slingshot is actively working with Telecom to ensure a swift resolution and will update this message as more information comes to hand.

======================== End ===========================

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843 posts

Ultimate Geek


  #125517 22-Apr-2008 11:15
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That is interesting.
I know someone on Xnet who has high attenuation (51dB) and a Broadcom based modem.
He was having problems with frequent disconnections.
It seems it has stopped now though.
Hope I don't get it.

3267 posts

Uber Geek


  #125523 22-Apr-2008 11:30
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For some time now, XNes has stated on this forum that we should stick to ADSL1 settings for now.

You can never have enough Volvos!


26 posts


  #125927 23-Apr-2008 17:27
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I always assumed the 1320s were just rubbish. Sorry dynalink!


Im a pirate
10790 posts

Uber Geek

Mod Emeritus
Lifetime subscriber

  #125933 23-Apr-2008 17:50
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Niel: For some time now, XNes has stated on this forum that we should stick to ADSL1 settings for now.

Not possible with all routers however, some like mine, automatically negotiate the best connection possible. Which is actually causing a headache for me at the moment :(

XPD^ / DemiseNZ


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307 posts

Ultimate Geek

  #125936 23-Apr-2008 17:57
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We have a dynalink 1320 at work... Its running very well for the price of it!!

Only have to reset 1-2 times a month..

104 posts

Master Geek

  #125938 23-Apr-2008 18:05
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Same message is on Xnet's status page:


131 posts

Master Geek

  #125942 23-Apr-2008 18:37
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Strange enough In Oz  whirlpool forum, With adsl2+ they actually recommend Dynalink modem /router.
Especially model RTA1025w, hence I got one.

I have a RTA 1025W /router modem connection is ok. Disconnection quite often between 7 ~ 10 a.m in the morning!

Rock solid before ADSL2+ upgrade.
Since its still early day yet, I will just see how it goes.


3267 posts

Uber Geek


  #125948 23-Apr-2008 19:16
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Telecom Wholesale has a document on-line that lists all the popular NZ modem and there is D-Link is average while the Dynalink is one of the best for speed.  I believe the D-Link is good for longer lines e.g. rural.

Dynalink is a good cheap modem.  It works well if you get a good one i.e. not made on Friday afternoon at 3:55...  Maverick and/or Josh has also stated that they find the Dynalink modems to be of the better ones in general/common use.

The only real problem with my Dynalink is that after a couple of weeks the config/status pages are slow to respond and then I know it is time to reboot.

You can never have enough Volvos!

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