Over the past week i've had frequent microoutages lasting between 5 seconds and 2 minutes. They're more frequent in the evening, but I had a 2 minute outage trying to load geekzone a few minutes ago. Is anyone else having this problem? I don't want to call support because I don't want to spend an hour on the phone.
It's only the last week it's gotten bad. Is there any software around that can monitor internet connection uptime by pinging various sites every 5 mins or so? Or I might even go down to 30 sec to see how bad it really is.
As per the other "random disconnections" thread, I assume you are running DD-WRT with a different internal IP address range on the box.
But yes, I have had microoutages, doing a traceroute shows the cable network is ok (you can get to your default route), but not further through the TCL network.
When you get a microoutage (if it's possible to test / whatever)... try doing a traceroute to Google or some other international site ie:
tracert -d 64.233.167.99
Perhaps try doing one now, and then when you get the outage compare the differences, then we would have more of an idea which box within TCL has the problem.b
During a microoutage I don't even have DNS. I recently went back to the stock 54GL firmware from tomato, there's nothing much between them for basic usage really. I'd just like a decently configurable firewall.
I have noticed that as well, however the DNS server (rachel.paradise.net.nz - 203.96.152.4) is 5 hops for me, and normally it's the 3rd or 4th hop that has died. Again it's something worth testing.
Plus I would replace the stock firmware as I have seen that suffer from the ARP corruption and other really annoying things, where as DD-WRT works well, and has an easy interface for the firewall.
Well if you have a linux box then setup a cron job to ping to say google or some other commonly hit site (by IP address), and if you don't get a response to the ping do a traceroute out to that box, and see where it stops.
would be interested to see how often it stops, as I haven't noticed microoutages here (miramar) for the last few months.
When you call TC call them from a cellphone that has a speaker phone function. It makes life easier, plus you have the satisfaction of costing them money for every minute they keep you on hold.
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