Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6 posts

Wannabe Geek


Topic # 21380 24-Apr-2008 17:09
Send private message

Hello,

I had a couple issed when i first turned the phone on, one was vodafone live! not working, the other was PXT not working.  I took the phone to the dealer and aparently when I entered my 4 digit pin it didn't process correctly, so vodafone thought the sim card I am using was still an unsold one, or something to that effect :s

They righted that wrong, and vodafone live! appears to be working ok, but I can't send an MMS for the life of me.  I assume all the settings are correct from when I took it into the shop, so I don't know where to go from here.

Anyone able to offer any insight?

Thanks very much.


Create new topic
BDFL - Memuneh
59182 posts

Uber Geek
+1 received by user: 10416

Administrator
Trusted
Geekzone
Subscriber

  Reply # 126186 24-Apr-2008 17:30
Send private message

First try your SIM card on a friend's phone you know for sure can send MMS.

If it works then you will know it is the configuration on your phone. If it doesnt' work then it is your account. Call 777 and ask them to check it for you.




19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 126190 24-Apr-2008 18:08
Send private message

If you ring 777 ask if your mobile number is in pxt admin.

 
 
 
 


77 posts

Master Geek


  Reply # 126210 24-Apr-2008 20:03
Send private message

sameoldscam:

Hello,

I had a couple issed when i first turned the phone on, one was vodafone live! not working, the other was PXT not working. I took the phone to the dealer and aparently when I entered my 4 digit pin it didn't process correctly, so vodafone thought the sim card I am using was still an unsold one, or something to that effect :s

They righted that wrong, and vodafone live! appears to be working ok, but I can't send an MMS for the life of me. I assume all the settings are correct from when I took it into the shop, so I don't know where to go from here.

Anyone able to offer any insight?

Thanks very much.



Check what size the picture is you are taking, my wife has an N95 and if she forgets to adjust the size down from a full image it is too big to go through.  When you go into camera mode select options then settings then set teh pciture size to MMS size (bottom option) that solved it for her.

1315 posts

Uber Geek
+1 received by user: 75

Trusted

  Reply # 126211 24-Apr-2008 20:25
Send private message

It should automatically resize it before sending.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 126213 24-Apr-2008 20:39
Send private message

Jeffthechef: It should automatically resize it before sending.
correct around 300k

77 posts

Master Geek


  Reply # 126214 24-Apr-2008 20:48
Send private message

Jeffthechef: It should automatically resize it before sending.


Yep I know, just saying that with my wifes one it doesn't, they simply fail to go through, so setting the file size to the smallest solves it.  work around as opposed to correct solution i suppose



6 posts

Wannabe Geek


  Reply # 126222 24-Apr-2008 21:48
Send private message

I thought about that so I resized a pic down to 30~kb which actually went through, according to my phone, but it didn't get to where it was sent (I tried 2 destinations).  I called vodafone at around 7pm and they told me that it (pxt and vodafone live!) weren't activated yet, but the "tool to fix it was broken", and I should wait 2 hours and call again.  Of course this put me outside the 8am-8pm service hours, so I'll give them another burst tomorrow morning.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 126223 24-Apr-2008 21:53
Send private message

sameoldscam: I thought about that so I resized a pic down to 30~kb which actually went through, according to my phone, but it didn't get to where it was sent (I tried 2 destinations). I called vodafone at around 7pm and they told me that it (pxt and vodafone live!) weren't activated yet, but the "tool to fix it was broken", and I should wait 2 hours and call again. Of course this put me outside the 8am-8pm service hours, so I'll give them another burst tomorrow morning.


Your number is not on the MMSC

Ask to log to a job to get your MSISDN on the MMSC write down the job number. This can take a few business working days to be %100 checked out!

If it gets mesy send me a PM with ticket number

John



6 posts

Wannabe Geek


  Reply # 126227 24-Apr-2008 22:16
Send private message

Thanks a lot, your post + google have provided me with some understanding of what's going on which is always nice.

I shall let you know how I go.



6 posts

Wannabe Geek


  Reply # 126503 26-Apr-2008 16:42
Send private message

Talked to them this morning and got PXT working well and good, the person I spoke to told me they didn't have a reference system for a job number though.  Still having issues with vodafone live! though, I can browse through it, but as soon as I try to buy something it gives me error 001.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 126516 26-Apr-2008 20:02
Send private message

sameoldscam: Talked to them this morning and got PXT working well and good, the person I spoke to told me they didn't have a reference system for a job number though.? Still having issues with vodafone live! though, I can browse through it, but as soon as I try to buy something it gives me error 001.
this is not related to your handset.



6 posts

Wannabe Geek


Reply # 126519 26-Apr-2008 20:25
Send private message

Just got off the phone with customer support again, after they told me to download settings from a webpage they advised, I called them back and told them my model wasn't listed there.  Then she advised I go to a cellphone repair place or vodafone dealer and see if they can help me as some phones do not support live! at all.  I told her the model, that it probably does and that I got it from a vodafone dealer, it kinda seemed like she was a little stumped at this point ;p  

I'll head into the vodafone dealer tomorrow morning and see if they have any further insight.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 126520 26-Apr-2008 20:34
Send private message

The 001 error is not related to your handset.



6 posts

Wannabe Geek


  Reply # 126521 26-Apr-2008 20:36
Send private message

Sorry, meaning what exactly?  Customer support assured me that live! is activated on my account.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 126524 26-Apr-2008 21:10
Send private message

sameoldscam: Sorry, meaning what exactly?? Customer support assured me that live! is activated on my account.
no setting on the handset is going to fix the 001 error. It will need to be looked at from the vodafone side.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26


The Warehouse Group to adopt IBM Cloud to support digital transformation
Posted 11-Dec-2017 11:22


Dimension Data peeks into digital business 2018
Posted 11-Dec-2017 10:55


2018 Cyber Security Predictions
Posted 7-Dec-2017 14:55


Global Govtech Accelerator to drive public sector innovation in Wellington
Posted 7-Dec-2017 11:21


Stuff Pix media strategy a new direction
Posted 7-Dec-2017 09:37


Digital transformation is dead
Posted 7-Dec-2017 09:31


Fake news and cyber security
Posted 7-Dec-2017 09:27


Dimension Data New Zealand strengthens cybersecurity practice
Posted 5-Dec-2017 20:27


Epson NZ launches new Expression Premium Photo range
Posted 5-Dec-2017 20:26


Eventbrite and Twickets launch integration partnership in Australia and New Zealand
Posted 5-Dec-2017 20:23


New Fujifilm macro lens lands in New Zealand
Posted 5-Dec-2017 20:16


Cyber security not being taken seriously enough
Posted 5-Dec-2017 20:13


Sony commences Android 8.0 Oreo rollout in New Zealand
Posted 5-Dec-2017 20:08



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.