My Vodafone Usage Meter Fault

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alasta

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#214995 7-Jun-2017 20:13

Has anyone else noticed that the usage meter on My Vodafone is munted, or is it just me?

If I go through the view usage option I can see my usage for the month numerically, but the graphical indicator on the front page is stuck on 60Gb (my full monthly allowance).

Linux

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#1796172 7-Jun-2017 20:39

Fine on my Prepay connection

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Edit: Have you cleard the App cache?

lookout

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#1796175 7-Jun-2017 20:42

Yep, usage meter on the website is broken for me too.

alasta

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#1796198 7-Jun-2017 20:55

Thanks. I guess their fragmented billing systems must be causing issues for certain customers.

alasta

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#1797718 10-Jun-2017 14:29

I noticed that the graphical meter on the main page became 'unstuck' a couple of days ago. So, now the 'view usage' page is showing 15Gb used and the graphical meter is showing 4Gb used.

I guess I'd better be conservative and assume that the 15Gb figure is the one that they'll actually use for billing purposes, but this is very misleading.