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17 posts


#21605 2-May-2008 06:16
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I have an Asterisk box
I recently added another line but have an intermittent where inbound calls are not working correctly. When you dial the number, WxC give me the message "The party you have called is unavailable" or similar when calling in from outside. However if I dial it again straight away it goes through.

Anyone struck this as any ideas gratefully received

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205 posts

Master Geek


  #127812 2-May-2008 09:36
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Looks like the Invites are being sent to your asterisk box but it is not replying, we are then timing out the request which will push it off to the voice announcement.

Try running some traces on your asterisk box (i.e. ngrep -d eth0 port 5060 and host while placing the inbound call to see if you see the invite, if not I would suspect that your router is not passing the call through.




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3594 posts

Uber Geek


  #127815 2-May-2008 09:40
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Bet me to it Josh Wink

What we have here is us on the left and your device on the right, IP's removed obviously, we send the invite to your rgistered device but after 6 seconds of no reply the call times out.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink



17 posts


  #127950 2-May-2008 16:07
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Had disabled my external firewall so should have been routing all traffic. Will check it out again along with the Microsoft ISA 2004 firewall

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