Here's the real deal,
My Nokia 6085 mobile phone one day decided to give up on displaying stuff on it's small external screen (it's a flip phone). So, it's less than 12 months old and I took it back to Noel Leeming as it was still within it's warranty. I paid a $55 bond to cover any fixes made which would have been my fault because I've not been treating it bad or done anything to damage it. I walked away with just my sim card as they don't even lend you a phone. Good job I had a spare old phone for the 2 weeks it was away.
Then I get a call saying the phone has been returned but they couldn't fix it due to liquid damage. OK, so I go into the store expecting a replacement phone as mine isn't fixable. But, oh no! That's not the case. Apparently the liquid damage is my fault. I know for a fact the phone hasn't been anywhere near any liquid and it's just been used in the same manner as all my previous mobiles. They tell me it could be caused by changes in temperature and condensation. What??? I should have realised I needed to treat this phone differently to all my others and not let it move so quickly from being cold outside to a warm house, I should have known to leave the phone in the garage to acclimatize until it reached room temperature!!! Really!
I not even convinced that liquid damage was the cause, my guess is that some electronics have gone as the screen still lights up it just doesn't display any text on it (like who's calling, and the time). My guess is that they couldn't be bothered and they'd just put liquid damage down as how could a customer possibly prove otherwise.
So, I get the phone back and I don't even get my bond back, it costs me $55 for Noel Leeming to tell me my phone is broken, something I already knew, and that they're not going to fix it.
I normally buy all my 'tech' stuff from Noel Leeming because the prices are the same as everywhere and you get fly-buys.
This ends now, I'm not entertaining them any more.
Anyone else had any similar dealings, and do I have any options to getting this phone fixed within it's warranty?
Thanks for listening, and join me in my boycott.
Neil


