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Zorgon

2 posts

Wannabe Geek


#22214 20-May-2008 16:48
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I have ported my 027 telecom number across to a Vodafone mobile and all was going well until testing the voicemail. 

When the phone is switched off and someone rings its number from a telecom phone (landline or mobile) they recieve the disconnected number tone rather than my voicemail message. 

If you ring my mobile using another phone on the vodafone network it correctly goes to voicemail.

Interestly when the phone is on and someone rings it from a telecom phone and I don't answer the caller does get the voicemail message and they can leave a message.

On the fourth call to the Vodafone call center I was finally told that it "might" be one of the teething problems being experienced with the number porting and the techs were working on it.  No indication of a likely resolution time though. 


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johnr
19282 posts

Uber Geek
Inactive user


  #132100 20-May-2008 16:57
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There is no issue around voicemail and number porting!

Have you got a ticket number you can PM me and I will take a look!

John

Zorgon

2 posts

Wannabe Geek


  #132106 20-May-2008 17:13
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Thanks for the offer of help John!!  PM sent.

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