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Forums › Vodafone New Zealand › Technicolor TC2710 lan ports dying?


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Topic # 223321 23-Sep-2017 17:04
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I have a Vodafone supplied tc2710 on their cable network of course. Suddenly all of the lan ports have died. No lights for lan 1-4 on the front, and devices off lan can't get DHCP/internet access. Have tried swapping around cables and ports but to no avail. WiFi is working fine.

Before I do a thorough process of elimination in an awkward cupboard, has anyone experienced this problem before?

Cheers

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  Reply # 1871856 24-Sep-2017 10:15
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Sounds like an internal failure of the device (it happens) ... call Vodafone and get them to ship you a new one!

 

 



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+1 received by user: 336

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  Reply # 1872721 25-Sep-2017 21:11
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Turns out it was the cats fault. He must have played with some LAN cables in a hard to reach spot under a chest of drawers (hence I wasn't keen to troubleshoot there initially)

 

Sorry VF, I tend to default to blaming the ISP-provided device...

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