Call IHUG if you want to be treated like a complete n00b and told how to reset your router....
Seriously IHUG, that 10minute explanation on how to do stuff BEFORE you even get to the 1st phone menu is absolutely ridiculous!! I dont want the helpdesk, I want accounts so I can make some changes (that i cant do online). That message should be played after Ive selected helpdesk.
If noone knows what Im on about, call 0800438448 and enjoy........
<STILL on hold>