Ok so I know that there are many many….. many posts on the internet asking this very question however, I am struggling to get my fiber to connect so I am asking for a little guidance.

• I have searched high and low.
• I have reset router and ont several times..

I called Vodafone but there was no way I was waiting 60 min to talk to someone, to be honest I would rather pay the disconnection fee and go with another provider then sit on the phone for an hour plus.

So on to the issue, I have a fiber connection to my home, I do not have the Vodafone router (long story but I will be receiving one)

So I thought I would try another router I have, a NetComNF8AC (updated to the latest Firmware). This router is capable of Vlan tagging so it should work for my connection.

I have followed the guide here http://support.netcommwireless.com/faq/nf8ac-ultra-fibre-setup-spark-new-zealand

But still no connection.

So some questions.

• Does Vodafone fiber use PPPoE?
• Is my PPP username and password my info I use to log into customerZone? ( I have come from fiber x so I didn’t originally have a username and password)

Other notes on how I have set it up.

The router is connected to the ONT in the following manner – ONT (lan 1) -> NF8AC -> WAN.

The lan1 light on the ONT is orange. The Optical light is flashing green, not a utilisation type flash but a consistent pattern of on and off.