[WXC/VFX] Xnet usage meter...

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xpd

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#22473 29-May-2008 11:15

I just switched to Xnet yesterday afternoon, all going well except this morning my usage meter says Ive used 2gb of data that Im being charged for.... Im on the torrent plan, and I made certain that any downloads were coming through between 1am and 7am (to be safe) and I did stuff all last night online except browse and email.

Am I mis-reading something or is my off-peak data being counted as on-peak via the meter ? (And hopefully not on the accounting system)

xnet

XPD / Gavin / DemiseNZ

coldsavoury

15 posts

Geek

#134116 29-May-2008 11:43

xpd: I just switched to Xnet yesterday afternoon, all going well except this morning my usage meter says Ive used 2gb of data that Im being charged for.... Im on the torrent plan, and I made certain that any downloads were coming through between 1am and 7am (to be safe) and I did stuff all last night online except browse and email.

Am I mis-reading something or is my off-peak data being counted as on-peak via the meter ? (And hopefully not on the accounting system)

It looks like when you signed up, you selected the "Unlimited Data Usage" plan, instead of the "Torrent Data Usage" plan, so you were not set up on the torrent plan.

I've changed your account details so that you are now on the torrent plan as of midnight, so check your usage meter again and it should say that your downloads last night were free.

Cheers,
Scott.

xpd

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#134120 29-May-2008 12:00

Phew, thanks for that, the wife wouldve killed me otherwise when she saw the bill ;)

Could have sworn I selected Torrent... oh well... :)

Thanks again

XPD / Gavin / DemiseNZ

JUPITER2K

131 posts

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#134226 29-May-2008 18:34

Can the Xnet team please display the firefox plugin version as well?

kinetic

91 posts

Master Geek

#134253 29-May-2008 20:30

Hello,

I am using the usage meter too, I have tried both 1.3 and 1.7 (currently 1.3 makes it look like I'm not on the torrent plan?) and 1.7 is working but after downloading bugs out on me.

I was told I was being signed up on the torrent plan, but haven't been able to check that, as I haven't recieved my first bill so cannot complete the validation sign up for View bill.

I start my torrenting last night between 12:15 - 7:30am.

And like the author of this post, I too will be up for slaughter by my wife if I'm not getting my usage under the torrent plan.
Can someone at Xnet please check this for me.

Thanks in advance.

Justin.

zeitgeist

9 posts

Wannabe Geek

#134428 30-May-2008 14:10

xpd: Phew, thanks for that, the wife wouldve killed me otherwise when she saw the bill ;)

Could have sworn I selected Torrent... oh well... :)

Thanks again

Your wife would kill you over $2? Heh.