Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




11 posts

Geek


Topic # 22502 29-May-2008 20:29
Send private message

Hi there.
Used to have 2 lines and I'm back to 1 vfx line at the moment,but the second one remains locked. Few calls to the help desk and I was advised to reboot and that the second one "will" be unlocked, however it still remains locked, i.e. cannot get into the admin login section. Any help would be appreciated. ThanksCry

Create new topic
3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 134320 30-May-2008 07:15
Send private message

Follow these instructions and you should be good

http://www.geekzone.co.nz/forums.asp?ForumId=65&TopicId=22430




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



11 posts

Geek


Reply # 134498 30-May-2008 19:05
Send private message

Ok here is what hapened. Couldn't get the  prompt "linkys config menu" after ****? Rang customer service and was advised to push and hold the rear "reset" button on the unit itself to do a factory reset- is that true? Anyway I did all that line 2 is still asking for password at the admin login tab? Still cannot get to the 2 line configuration ? Raised another ticket with customer service, so not quite sure what the problem is? Any other tips? Thanks

 
 
 
 


3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 134510 30-May-2008 19:45
Send private message

restart the device wait about 2 to 3 minutes then please try again





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



11 posts

Geek


  Reply # 134520 30-May-2008 20:55
Send private message

No luck.Still asking for the password and username. tried my usual router login u/name and p/word but keeps declining it. Reastarted it and tried all this maybe 5 minutes after the restart.

26 posts

Geek


  Reply # 134536 30-May-2008 22:40
Send private message

Try factory resetting again but hold the reset button in for about 30 secs this time. It has to be held slightly longer than normal to reset the voice side of things.



11 posts

Geek


  Reply # 134550 31-May-2008 08:02
Send private message

I did a factory reset. I was holding the button for more than 30 sec. The only thing that was reset was the modem side, the voice tab for line 2 is still the same-unaccessible? Also still asking for password for line 2?

3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 134558 31-May-2008 09:21
Send private message

Did you try this from the link to the other thread, you need to reset the voice settings using this


put a phone on line 1,

dial ****
You will hear a prompt "linkys config menu"

press 73738#

you will hear press 1 to confrim

press 1


This factory defaults the voice section, you can  then ccess the voice section and put the default rule back in.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

5114 posts

Uber Geek
+1 received by user: 2140

Trusted
Subscriber

  Reply # 134576 31-May-2008 11:22
Send private message

I had one of these a while ago that just wouldn't reset. They way it was done was to send it a blank config (so will temporary loose VFX line), then once it was all open, send a correctly configured VFX config back to it, with the 2nd line open.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 134578 31-May-2008 11:31
Send private message

A factory reset using the reset button wil not reset the voice module guys, you will need to reset it using the procedure listed and then put back in the deafult config, this will apply to users that have 2 lines with VFX and then want to unlock the second line, it requires a reset of the unit and then picking p the default config to set the access levels for each line.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



11 posts

Geek


Reply # 134609 31-May-2008 15:04
Send private message

Here is the news. Have done a 3rd factory reset as per customer service advice and 2nd line remains locked. Also as per cust. service the WAG's don't have a voice command prompt i.e. you can't use the **** option to access the voice reset tab.? Was also advised not to put my adsl settings straight away and then go to the voice tab,but unfortunately it is still asking for password. Not happy especially when you pay$300+ for the unit. Might get a pap ATA and transfer my line to that and then get the WAG hopefully completely reset?

3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 134621 31-May-2008 16:27
Send private message

check your router now please,




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



11 posts

Geek


Reply # 134684 31-May-2008 21:52
Send private message

Don't know what you did,but all of the line 2 configuration is available now? Still no access to admin login but you can configure the line 2 which is what I was after. If you explain why was this hapening would be realy great,if not , thanks for sorting it out. It is fixed.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

CPTPP text and National Interest Analysis released for public scrutiny
Posted 21-Feb-2018 19:43


Foodstuffs to trial digitised shopping trolleys
Posted 21-Feb-2018 18:27


2018: The year of zero-login, smart cars & the biometrics of things
Posted 21-Feb-2018 18:25


Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21


Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18


Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30


Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54


New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12


D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01


Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26


OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28


Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16


SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15


Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51


Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.