Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


56 posts

Master Geek
+1 received by user: 5


Topic # 22547 31-May-2008 13:58
Send private message

I've noticed a change in some routes to a server (www.sharesight.com.au) we have in Australia. If I do a traceroute to the website, it seems to go via Los Angles and Japan. The pings times are terrible. Over 200mS to a site which used to be about 40mS. Here is the traceroute:

traceroute to sharesight.com.au (122.201.73.187), 64 hops max, 40 byte packets
 1  192.168.5.1 (192.168.5.1)  1.321 ms  0.813 ms  1.514 ms
 2  121-73-40-1.cable.telstraclear.net (121.73.40.1)  13.400 ms  14.924 ms  12.566 ms
 3  ae0-840.ie4.telstraclear.net (203.167.223.114)  9.603 ms  18.703 ms  13.213 ms
 4  ge-1-2-0-843.ie1.telstraclear.net (218.101.61.105)  20.096 ms  21.614 ms  20.847 ms
 5  ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251)  21.476 ms  24.257 ms  20.982 ms
 6  so.jb.wils.telstraclear.net (203.98.42.66)  146.511 ms  146.321 ms  146.146 ms
 7  GigabitEthernet5-1.GW4.LAX1.ALTER.NET (157.130.245.21)  147.320 ms  164.454 ms  150.227 ms
 8  0.so-2-0-0.XL1.LAX1.ALTER.NET (152.63.53.58)  145.703 ms  144.925 ms  180.349 ms
 9  0.so-7-2-1.XT1.LAX7.ALTER.NET (152.63.57.78)  144.052 ms  145.968 ms  144.930 ms
10  0.so-6-0-0.BR1.LAX7.ALTER.NET (152.63.112.41)  145.344 ms  144.988 ms  144.743 ms
11  204.255.168.10 (204.255.168.10)  144.611 ms  146.191 ms  146.201 ms
12  p64-5-0-0.r20.tokyjp01.jp.bb.gin.ntt.net (129.250.4.71)  210.677 ms  212.951 ms  216.529 ms
13  ae-0.r01.tokyjp01.jp.bb.gin.ntt.net (129.250.3.70)  225.038 ms  214.044 ms  217.648 ms
14  p4-1-1-0.r01.sydnau01.au.bb.gin.ntt.net (129.250.4.194)  501.913 ms  331.881 ms  483.827 ms
15  ge-1-0-0.a02.sydnau01.au.ra.gin.ntt.net (202.68.64.226)  219.694 ms  215.416 ms  215.353 ms
16  202.68.65.126 (202.68.65.126)  227.133 ms  214.287 ms  213.906 ms
17  118.127.64.18 (118.127.64.18)  214.042 ms  416.887 ms  217.141 ms
18  122.201.73.187 (122.201.73.187)  214.942 ms !<10>  215.360 ms !<10>  220.969 ms !<10>

I've also tried a few other Australian websites, such as www.channel9.com.au, and they're taking weird routes to. I see Toronto and Ottawa in there.

traceroute to www.channel9.com.au (199.85.4.62), 64 hops max, 40 byte packets
 1  192.168.5.1 (192.168.5.1)  2.300 ms  0.915 ms  0.592 ms
 2  121-73-40-1.cable.telstraclear.net (121.73.40.1)  14.528 ms  14.836 ms  12.319 ms
 3  ae0-840.ie4.telstraclear.net (203.167.223.114)  10.192 ms  10.572 ms  10.475 ms
 4  ge-1-2-0-843.ie1.telstraclear.net (218.101.61.105)  23.175 ms  25.372 ms  23.948 ms
 5  ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251)  20.465 ms  22.137 ms  20.686 ms
 6  203.167.233.10 (203.167.233.10)  19.249 ms  21.121 ms  19.492 ms
 7  unknown.net.reach.com (202.84.141.21)  145.083 ms  144.683 ms  146.127 ms
 8  p9_0-ashc1.net.reach.com (202.84.140.90)  153.895 ms  154.305 ms  154.498 ms
 9  static.net.reach.com (202.84.251.66)  156.924 ms  155.916 ms  156.079 ms
10  GBLX.peer.paix05.net.reach.com (134.159.62.98)  155.865 ms  163.306 ms  156.182 ms
11  HYDRO-ONE-TELECOM-INCToronto.ge-1-1-0.ar1.YYZ1.gblx.net (64.212.16.82)  423.935 ms  224.309 ms  237.310 ms
12  142.46.128.14 (142.46.128.14)  222.885 ms  223.715 ms  418.321 ms
13  tol-gsr.telecomottawa.net (142.46.130.10)  231.255 ms  232.455 ms  230.037 ms
14  FL-GSR-GigE0-1-100.telecomottawa.net (142.46.200.17)  431.820 ms  231.210 ms  235.372 ms
15  Momentus-gw.telecomottawa.net (142.46.196.50)  229.725 ms  429.607 ms  232.418 ms

Not all Australian websites are playing up though. Check out www.asx.com.au

 1  192.168.5.1 (192.168.5.1)  1.343 ms  0.708 ms  1.263 ms
 2  121-73-40-1.cable.telstraclear.net (121.73.40.1)  13.902 ms  12.696 ms  11.657 ms
 3  ae0-840.ie4.telstraclear.net (203.167.223.114)  10.968 ms  13.801 ms  11.878 ms
 4  ge-1-2-0-843.ie1.telstraclear.net (218.101.61.105)  29.472 ms  22.581 ms  22.153 ms
 5  ge-0-2-0-1.xcore1.acld.telstraclear.net (203.98.50.251)  22.273 ms  19.396 ms  19.159 ms
 6  203.167.233.10 (203.167.233.10)  18.890 ms  21.989 ms  24.541 ms
 7  i-7-3.syd-core01.net.reach.com (202.84.142.141)  45.739 ms  43.861 ms  45.366 ms
 8  10GigabitEthernet1-0.pad-gw1.Sydney.telstra.net (203.50.13.21)  46.113 ms  43.607 ms  43.324 ms
 9  Bundle-Ether3.chw-core2.Sydney.telstra.net (203.50.6.26)  46.699 ms  43.554 ms  44.696 ms
10  TenGigabitEthernet7-2.ken29.Sydney.telstra.net (203.50.19.41)  46.490 ms  43.696 ms  44.402 ms
11  asxops.lnk.telstra.net (139.130.4.90)  48.271 ms  43.083 ms  43.404 ms

Anyone got any ideas?

Cheers

Nigel

Create new topic
2335 posts

Uber Geek
+1 received by user: 752

Trusted
Lifetime subscriber

  Reply # 134606 31-May-2008 14:51
Send private message

Have you rung up support and asked what is going on.  From the traceroutes it seems that Reach is routing via LA instead of via their Aus links.  Unfourtunatly thiere isn't much that you can do about it apart from griping to them directly.  I recommend ringing on Tuesday during business hours, as ringing in the weekend you wouldn't get someone who will actually be able to fix it.





21 posts

Geek
+1 received by user: 1


  Reply # 136756 9-Jun-2008 19:06
Send private message

I halve also been having problems with some australian routing, this is to a server  based in sydney that until recently, i would ping 40-60 with. "asianetcom" is not something i usally see for aussi :S

Tracing route to mail.cubosgaming.com [125.255.95.195]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    14 ms    12 ms    10 ms  121-73-1-1.cable.telstraclear.net [121.73.1.1]
  3    10 ms    13 ms    16 ms  ae0-840.ie4.telstraclear.net [203.167.223.114]
  4    22 ms    19 ms    21 ms  ge-1-2-0-843.ie1.telstraclear.net [218.101.61.105]
  5    22 ms    34 ms    19 ms  ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
  6   145 ms   145 ms   152 ms  so.jb.wils.telstraclear.net [203.98.42.66]
  7   144 ms   144 ms   144 ms  GigabitEthernet5-1.GW4.LAX1.ALTER.NET [157.130.245.21]
  8   146 ms   143 ms   149 ms  0.so-2-0-0.XL1.LAX1.ALTER.NET [152.63.53.58]
  9   218 ms   218 ms   232 ms  0.so-7-0-0.XL3.NYC4.ALTER.NET [152.63.10.21]
 10   218 ms   220 ms   219 ms  GigabitEthernet6-0-0.GW18.NYC4.ALTER.NET [152.63.22.225]
 11   268 ms   230 ms   223 ms  157.130.1.150
 12   223 ms   221 ms   220 ms  so-0-0-0.sjc11.ip.tiscali.net [213.200.80.89]
 13   282 ms   277 ms   280 ms  asianetcom-gw.ip.tiscali.net [213.200.66.242]
 14   284 ms   279 ms   273 ms  po4-0.cr1.syd1.asianetcom.net [202.147.50.158]
 15   285 ms   289 ms   275 ms  gi1-0.gw2.syd1.asianetcom.net [202.147.40.178]
 16   286 ms   308 ms   276 ms  Pacific-Internet.gw2.syd1.asianetcom.net [203.192.166.150]
 17   278 ms   288 ms   295 ms  pacnet-gw1.gs.serversaustralia.net.au [203.26.11.23]
 18   272 ms   269 ms   288 ms  119.63.206.130
 19   300 ms   282 ms   275 ms  mail.cubosgaming.com [125.255.95.195]

Trace complete.


(im on telstra clear cable)




56 posts

Master Geek
+1 received by user: 5


  Reply # 136758 9-Jun-2008 19:11
Send private message

Your traceroute seems to be routing via LA and New York. Ouch.

I'll try and give them a call tomorrow during the day. Just not looking forward to the 30 minutes on hold.



56 posts

Master Geek
+1 received by user: 5


  Reply # 136967 10-Jun-2008 12:00
Send private message

I spoke to TelstraClear this morning. Apparently the routes are there for business reasons.

They suggested that it was cheaper for them to route via USA/Japan rather directly to Australia.

It's a shame for TelstraClear customers, as it means that browsing Australian based servers will be slower.

21 posts

Geek
+1 received by user: 1


Reply # 137152 10-Jun-2008 20:48
Send private message

Sigh.. ill give em a call aswell, but it looks like its time to change ISP's again.
Apart from this i have found TC an excelent ISP, but once they start going down the "We can make more money?! Well then to hell with the customers!" route.. time to say goodbye.

GJ telstra,

Zan.

26468 posts

Uber Geek
+1 received by user: 6021

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 137157 10-Jun-2008 20:55
Send private message

nigelramsay: I spoke to TelstraClear this morning. Apparently the routes are there for business reasons.

They suggested that it was cheaper for them to route via USA/Japan rather directly to Australia.

It's a shame for TelstraClear customers, as it means that browsing Australian based servers will be slower.


Considering that Telstra have their own bandwidth to Aussie there is obviously some very good reason as to why traffic to these particular sites travels the entire world before arrizing in Aussie.

No other Aussie traffic that I've tested takes the same path!



56 posts

Master Geek
+1 received by user: 5


  Reply # 137193 10-Jun-2008 21:57
Send private message

I wonder if Telstra Australia are doing de-peering over there too?

That's the only reason I could think of.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.