Problem with mobile internet in Christchurch?

Forums › Vodafone New Zealand › Problem with mobile internet in Christchurch?

PaulBags

810 posts

Ultimate Geek
+1 received by user: 191
Inactive user

Topic # 225570 24-Nov-2017 15:48

Anyone else finding mobile in Christchurch pretty screwy?

sbiddle

27129 posts

Uber Geek
+1 received by user: 6574

Moderator

Trusted

Biddle Corp

Lifetime subscriber

Reply # 1907177 24-Nov-2017 15:58

Seen the thread about the issues in Wellington?

Linux

3685 posts

Uber Geek
+1 received by user: 2128

Trusted

Lifetime subscriber

Reply # 1907178 24-Nov-2017 15:59

@PaulBags Can you post a description of issue and narrow down location?

Linux

Ex JohnR VodafoneNZ 17 years 4 days

PaulBags

810 posts

Ultimate Geek
+1 received by user: 191
Inactive user

Reply # 1907180 24-Nov-2017 16:07

Between Cranford & bealey was the worest, haven't hit another patch yet. Could get bus times from the app and Duck Duck go, that was about it - vodafone.co.nz, down detector, facebook, geekzone, and pokemon go all not working. Did a couple speed tests in that window (4G), 20/10 to wiifibre christchurch & 10/40 to vodafone suva.

Times from about 5~10min before I posted, can't be more accurate than that sorry. Restarted my phone while I was still in Papanui, made no difference.

Linux

3685 posts

Uber Geek
+1 received by user: 2128

Trusted

Lifetime subscriber

Reply # 1907182 24-Nov-2017 16:11

That is helpful information

Linux

Ex JohnR VodafoneNZ 17 years 4 days

alasta

4130 posts

Uber Geek
+1 received by user: 753

Trusted

Subscriber

Reply # 1907184 24-Nov-2017 16:21

If you pass through that area regularly then it would be interesting to know if it always happens consistently in that same location. If so then the symptoms sound the same as the issues being reported elsewhere in the country.

PaulBags

810 posts

Ultimate Geek
+1 received by user: 191
Inactive user

Reply # 1907186 24-Nov-2017 16:28

No usually it's fine.

I tell a lie, vodafone loaded slowly about merivale and I checked the outage page, didn't try geekzone again until about bealey ave.

Hills road betwen Shirly & Mairhow(sp?) can be pretty bad through, ~1 out of 5 mobile data can disconnect completely, and it's usually slow.

hio77

'That VDSL Cat'
8889 posts

Uber Geek
+1 received by user: 1942

Trusted

Spark

Subscriber

Reply # 1907220 24-Nov-2017 17:19

i'd try toggling flightmode and see if it doesnt come right.

VF have fixed the place i was having this issue in after weeks of logging it, however i have seen it around other parts too.

seems to all be the same issue, Solid LTE signal, Active LTE Data session, No data transfer till a cycle.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

michaelmurfy

Meow
8011 posts

Uber Geek
+1 received by user: 4005

Moderator

Trusted

Lifetime subscriber

Reply # 1907225 24-Nov-2017 17:31

2 people support this post

I've been having issues in a few places now - not just one.

The network is slowing screwing up since @johnr left. If only he was around...

Michael Murphy | https://murfy.nz
A quick guide to picking the right ISP | The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial

hio77

'That VDSL Cat'
8889 posts

Uber Geek
+1 received by user: 1942

Trusted

Spark

Subscriber

Reply # 1907228 24-Nov-2017 17:38

michaelmurfy:

I've been having issues in a few places now - not just one.

The network is slowing screwing up since @johnr left. If only he was around...

I swear this was predicted somewhere......

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Peppery

803 posts

Ultimate Geek
+1 received by user: 152

Trusted

Reply # 1907238 24-Nov-2017 18:07

One person supports this post

michaelmurfy:

I've been having issues in a few places now - not just one.

The network is slowing screwing up since @johnr left. If only he was around...

Oh if only! :P

Goosey

1657 posts

Uber Geek
+1 received by user: 179

Subscriber

Reply # 1907327 24-Nov-2017 20:12

One person supports this post

Noticed it in South of Hornby this afternoon and on Tuesday night and Wednesday day in Auckland just on CBD fringe / Mechanics Bay / Parnell etc.

dauckland

266 posts

Ultimate Geek
+1 received by user: 17

Lifetime subscriber

Reply # 1907352 24-Nov-2017 20:56

Also having issues. Currently in mission Bay.
Mobile internet only works when I'm on a call.
Called support multiple times. Dane attitude as ever, it's my phone

Damian

Linux

3685 posts

Uber Geek
+1 received by user: 2128

Trusted

Lifetime subscriber

Reply # 1907353 24-Nov-2017 21:00

dauckland: Also having issues. Currently in mission Bay.
Mobile internet only works when I'm on a call.
Called support multiple times. Dane attitude as ever, it's my phone

Damian

Did you say when a voice call is setup the handset is passed down to 3G and issue seems to be on 4G?

I take it you have a 4G handsets?

Linux

Ex JohnR VodafoneNZ 17 years 4 days

dauckland

266 posts

Ultimate Geek
+1 received by user: 17

Lifetime subscriber

Reply # 1907356 24-Nov-2017 21:04

Linux:
dauckland: Also having issues. Currently in mission Bay.
Mobile internet only works when I'm on a call.
Called support multiple times. Dane attitude as ever, it's my phone

Damian

Did you say when a voice call is setup the handset is passed down to 3G and issue seems to be on 4G?

I take it you have a 4G handsets?

Linux

Your are absolutely right.
It's S8+ and I just took it down to 3g and all humming along.
It's it the phone or is it the network?

Thanks a mil.

Damian

Linux

3685 posts

Uber Geek
+1 received by user: 2128

Trusted

Lifetime subscriber

Reply # 1907364 24-Nov-2017 21:17

dauckland:
Linux:
dauckland: Also having issues. Currently in mission Bay.
Mobile internet only works when I'm on a call.
Called support multiple times. Dane attitude as ever, it's my phone

Damian

Did you say when a voice call is setup the handset is passed down to 3G and issue seems to be on 4G?

I take it you have a 4G handsets?

Linux

Your are absolutely right.
It's S8+ and I just took it down to 3g and all humming along.
It's it the phone or is it the network?

Thanks a mil.

Damian

110% not your handset,

Linux

Ex JohnR VodafoneNZ 17 years 4 days