Vodafone Home Gateway HG659

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WyleECoyoteNZ

1049 posts

Uber Geek

#225728 2-Dec-2017 20:34

Hi All,

I'm having problem with my Vodafone HG659.

I reset it the other day, reset up the SSID and password. I've been able to reconnect my PC (ethernet), my wifes laptop and 2 phones on the wifi.

But now, the wife is complaining or poor speed in net browsing, and i can't connect the printer, or xbox's to the network SSID using the password.

Any ideas or settings that should be disabled or enabled on the HG659?

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583 posts

Ultimate Geek

Lifetime subscriber

#1912099 2-Dec-2017 20:47

double check the version of firmware

http://community.vodafone.co.nz/t5/Broadband-services/Firmware-update-for-Vodafone-wireless-modem-HG659/td-p/211611

looks like something has changed and vodafone have pushed an update out, probably happened when you defaulted the modem, it went checking for its new configuration and updated firmware....

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WyleECoyoteNZ

1049 posts

Uber Geek

#1912108 2-Dec-2017 21:15

Firmware updated, problem still persits

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912110 2-Dec-2017 21:16

v20? or something later?

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phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912111 2-Dec-2017 21:17

vdsl / adsl / fiber ?

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WyleECoyoteNZ

1049 posts

Uber Geek

#1912112 2-Dec-2017 21:19

Fibre\Cable

Software version

V100R001C206B026

Linux

11432 posts

Uber Geek

Trusted

Lifetime subscriber

#1912114 2-Dec-2017 21:26

Delete the saved SSID's and passwords on the devices

Linux

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912116 2-Dec-2017 21:26

version 26.....

so its the latest,

have you changed the location of the modem? is the SSID's both the same for 2.4 and 5?

if so try making them different and just get the devices to connect to the 2.4ghz

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Quic Broadband

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WyleECoyoteNZ

1049 posts

Uber Geek

#1912118 2-Dec-2017 21:29

Linux:

Delete the saved SSID's and passwords on the devices

Linux

Done. Wife is streaming audio which is good, I can't connect xbox's (360 & One)

WyleECoyoteNZ

1049 posts

Uber Geek

#1912120 2-Dec-2017 21:37

phantomdb:

version 26.....

so its the latest,

have you changed the location of the modem? is the SSID's both the same for 2.4 and 5?

if so try making them different and just get the devices to connect to the 2.4ghz

Modem location is the same, SSID is the same for 2.4 and 5

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912121 2-Dec-2017 21:39

WyleECoyoteNZ:

phantomdb:

version 26.....

so its the latest,

have you changed the location of the modem? is the SSID's both the same for 2.4 and 5?

if so try making them different and just get the devices to connect to the 2.4ghz

Modem location is the same, SSID is the same for 2.4 and 5

was it setup like this before, cos it sounds like the device is defaulting to 5ghz and that will cause slow innernet in some situations?

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phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912122 2-Dec-2017 21:41

https://support.stuff-fibre.co.nz/hc/en-us/articles/226438147-What-is-the-difference-between-2-4-GHz-and-5-GHz-

worth a read.

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WyleECoyoteNZ

1049 posts

Uber Geek

#1912130 2-Dec-2017 21:42

phantomdb:

WyleECoyoteNZ:

phantomdb:

version 26.....

so its the latest,

have you changed the location of the modem? is the SSID's both the same for 2.4 and 5?

if so try making them different and just get the devices to connect to the 2.4ghz

Modem location is the same, SSID is the same for 2.4 and 5

was it setup like this before, cos it sounds like the device is defaulting to 5ghz and that will cause slow innernet in some situations?

SSID was the same, and location is the same. Can't honestly remember if 5 was on or off

phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912131 2-Dec-2017 21:44

http://pocketnow.com/2014/01/23/5ghz-wifi another article that helps you understand microwaves and 2.4ghz wifi

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phantomdb

583 posts

Ultimate Geek

Lifetime subscriber

#1912132 2-Dec-2017 21:45

WyleECoyoteNZ:

phantomdb:

WyleECoyoteNZ:

phantomdb:

version 26.....

so its the latest,

have you changed the location of the modem? is the SSID's both the same for 2.4 and 5?

if so try making them different and just get the devices to connect to the 2.4ghz

Modem location is the same, SSID is the same for 2.4 and 5

was it setup like this before, cos it sounds like the device is defaulting to 5ghz and that will cause slow innernet in some situations?

SSID was the same, and location is the same. Can't honestly remember if 5 was on or off

try it off and see if that helps with the current situation, then try connecting the xbox etc ??

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WyleECoyoteNZ

1049 posts

Uber Geek

#1912142 2-Dec-2017 22:02

No joy so far. Will try again tomorrow

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