[WXC/VFX] All VFX Users - Music on Hold Service

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] All VFX Users - Music on Hold Service

maverick

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#22857 10-Jun-2008 15:31

All users on VFX and DVX will now have Music on Hold, (NB - This is a trial service and is not part of any offering at present)

This allows your callers when placed on hold to receive Music instead of silence, I think people that use Call hold will like this option.

This is a configurable service and controlled via the Web portal it is on by default.

Feedback and Comments welcome, Music Requests are not (unless you all want Celion Dion and this I will consider

)

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mentalinc

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#137046 10-Jun-2008 15:37

maverick: Music Requests are not

Not so much a request but, why not do seomthing like vodafone do, i.e you can 'buy' a song and have it play.
or better yet allow the user to choose an .mp3 they own to be played (just place limitations/checking so that they are not trying to play flac down the phone?

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coffeebaron

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#137059 10-Jun-2008 16:25

mentalinc:
maverick: Music Requests are not

Not so much a request but, why not do seomthing like vodafone do, i.e you can 'buy' a song and have it play.
or better yet allow the user to choose an .mp3 they own to be played (just place limitations/checking so that they are not trying to play flac down the phone?

I suspect this would be a longer term option, maybe when they officially release it. Note this also mentions video on hold; so I guess it's just the basic testing for the time being.

Noticed today this working on an out of town VFX number and thought, hmmm working for non-Aucklanders now, and here the post is. Can't skite to my country mates now :(

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maverick

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#137060 10-Jun-2008 16:27

Well let the guessing begin then.... there are option's for us so we will see how this goes down and the response, won't say to much as other people are around and we all know how they like to copy us

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications