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Forums › Vodafone New Zealand › Vodafone Roaming calls not coming through.

stw



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Topic # 228662 16-Jan-2018 15:46
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Hi,

 

When im traveling poeple in NZ sometimes have an issuie calling me. They get a message saying this number is not connected.

 

This happend in Argintina in December and in Hong kong last week.

 

 

 

I also notice I dont get any  "This FREE whoCalled TXT was sent to u by Vodafone. when ive been overseas."

 

Is this just me ? Or a network issuie?

 

 

 

 

 

 

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  Reply # 1939867 16-Jan-2018 16:03
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No way this is a handset / SIM card issue

 

Did you write down times & dates? This should be investigated from the Vodafone NZ side and when roaming if it continues to happen action a manual network selection to another carrier (You may need to select another carrier a few times due to roaming steering)

 

If you don't have precise examples then it's difficult for Vodafone NZ to investigate

 

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1939872 16-Jan-2018 16:06
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The ' Who Called ' SMS is sent by the Voicemail platform so if the incoming call was routed off shore then it did not reach the Vodafone NZ voicemail platform so no ' Who called ' SMS will be sent

 

Also when roaming many things are out of the home network carriers control

 

Linux




Ex JohnR VodafoneNZ 17 years 4 days

stw



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  Reply # 1939882 16-Jan-2018 16:34
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Thanks for that Linux,

 

Don't have that time and date.. It's just annoying when this happens..

 

Back in the day, there was a list on the Vodafone website with all there roaming partners. It would be good to have a forum on who the best roaming networks to manual switch to?

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  Reply # 1939907 16-Jan-2018 16:37
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You don't need a list on the website I am sure they named in the Vodafone App when you look at roaming

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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