I worked at Xtra during our massive migration process from 2Mbps -> Full speed, but even that was a maximum of 1 month, maybe 2 for some customers.
But a possibility of a 6 month wait? It's almost insulting...
Any official word on these timeframes? I know a lot of CSRs are fed misinformation, or aren't properly informed, so it'd be appreciated if someone in the know could shed some light on all this?