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BDFL - Memuneh
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Topic # 228900 29-Jan-2018 09:08
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@mikehales

 

Any idea why the Vodafone website flow seems to be "broken"?

 

Since Friday or Saturday once I login I see this page:

 

 

Then I click Manage Connections and see this page:

 

 

I then click the link Return to Summary at the bottom (sorry not in the screenshot) and actually everything works. It seems something has been released that shouldn't...





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  Reply # 1948032 29-Jan-2018 09:15
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Mine was working just now, logged in just before 9am today. Thought I would log out and now when I log in I get the same error message.

 

 

 

Over the last few weeks, I have noticed this portal not fully working - some of my connections randomly show as 'data unavailable' until I re-log in.


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  Reply # 1948033 29-Jan-2018 09:17
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Is this a new connection? It seems to take overnight to fully provision a new My Vodafone login. It is working with my current My Vodafone login.







BDFL - Memuneh
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  Reply # 1948034 29-Jan-2018 09:27
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michaelmurfy:

 

Is this a new connection? It seems to take overnight to fully provision a new My Vodafone login. It is working with my current My Vodafone login.

 

 

No, it's not. It's an existing (I'd say three  years) login account with two mobile numbers (one on account and one prepay) working for a long time. It's just a fault that started happening this week.





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  Reply # 1948036 29-Jan-2018 09:30
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Thanks for the heads up, I'll check into it with My Vodafone team and reply back here with results




Channel Manager, Help & Support @ Vodafone NZ


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