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228 posts

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#228958 31-Jan-2018 18:53
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Got sent the following today about the discontinuation of my current $19 Prepay plan.

 

https://www.vodafone.co.nz/prepay/myflex/switch/

 

- So my data allowance doubles to 1GB carry over each month. That is great news.

 

- The carry over data is valid for 12 months same as before. Sweet.

 

- You can only carry over max 3.5 GB instead of unlimited. What the hell. So data carry over is valid for 12 months but you can't carry over more than 3 and a half months worth. That seems like a rather a strange definition of carry over.

 

- It costs more per annum. That's not so great news.

 


Thanks Vodafone, if I wanted the Flex plan I would have already switched.

 

My normal monthly data usage is low, I have high speed WiFi at work and home. Some months like this month when my mother gets admitted to hospital again or when I have a holiday I use heaps. That's why I previously didn't switch to Flex.

 

I guess I will have to find a new plan that more closely matches my requirements.       


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  #1949583 31-Jan-2018 19:03
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Vodafone has been doing this for well over 18 months and your data bundle changes to 1.25GB on the $19 MyFlex and 200 minutes the $16 Myflex is 1GB

 

Take note moving from the Prepay plan you are on to MyFlex you also lose the unlimited calling to VodafoneNZ mobile numbers over the weekend

 

Linux


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  #1949586 31-Jan-2018 19:06
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Look at the 2Degrees offers they are far better value and on the $19 plan you get unlimited calling to 2Degrees mobile numbers 24/7

 

The $9 plan does not include unlimited calling to 2Degrees mobile numbers

 

https://www.2degreesmobile.co.nz/mobile/prepay/

 

Linux


 
 
 
 


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  #1949651 31-Jan-2018 19:43
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Unlimited calling to another number on the same network has the potential to cause expensive issues. First you have to check that the number is one the same network before calling. You then may think a friend was on a particular network and do lots of called, until you find your credit drained because they switched network. A big potential fish hook.


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  #1949659 31-Jan-2018 20:10
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robcreid:

 

- You can only carry over max 3.5 GB instead of unlimited. What the hell. So data carry over is valid for 12 months but you can't carry over more than 3 and a half months worth. That seems like a rather a strange definition of carry over.

 

 

 

 

I don't recall this being a thing when flex first came out...

 

Maybe i just totally overlooked it, but realizing this now, that changes things slightly.

 

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 


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  #1949660 31-Jan-2018 20:11
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mattwnz:

 

Unlimited calling to another number on the same network has the potential to cause expensive issues. First you have to check that the number is one the same network before calling. You then may think a friend was on a particular network and do lots of called, until you find your credit drained because they switched network. A big potential fish hook.

 

 

Meh if you want to check SMS the number to 300

 

Linux


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  #1949831 1-Feb-2018 08:51
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robcreid:

 

- You can only carry over max 3.5 GB instead of unlimited. What the hell. So data carry over is valid for 12 months but you can't carry over more than 3 and a half months worth. That seems like a rather a strange definition of carry over.

 

 

I believe that we'll also lose all of our existing carry-over data and minutes when they switch us to this new plan in March.


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  #1949834 1-Feb-2018 08:53
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MurrayM:

 

robcreid:

 

- You can only carry over max 3.5 GB instead of unlimited. What the hell. So data carry over is valid for 12 months but you can't carry over more than 3 and a half months worth. That seems like a rather a strange definition of carry over.

 

 

I believe that we'll also lose all of our existing carry-over data and minutes when they switch us to this new plan in March.

 

 

@MurrayM yes correct

 

Linux


 
 
 
 


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  #1949836 1-Feb-2018 08:56
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@MurrayM Not strictly correct, we will apply a bundle rounded up to match your existing carry over i.e. 0.9GB data carry over will be added to your plan as 1GB. So you won't lose anything.





Channel Manager, Help & Support @ Vodafone NZ


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  #1949838 1-Feb-2018 08:57
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MikeHales:

 

@MurrayM Not strictly correct, we will apply a bundle rounded up to match your existing carry over i.e. 0.9GB data carry over will be added to your plan as 1GB. So you won't lose anything.

 

 

That is good then thanks @Mikehales for the update

 

Linux


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  #1949843 1-Feb-2018 09:05
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MikeHales:

 

@MurrayM Not strictly correct, we will apply a bundle rounded up to match your existing carry over i.e. 0.9GB data carry over will be added to your plan as 1GB. So you won't lose anything.

 

 

Oh ok, that's not so bad then. Thanks for clarifing that @MikeHales

 

Now if you could also just look into my ADSL to VDSL migration that Vodafone told me was to happen back in November but that I'm still waiting on then I'd be a happy chap again (I had been talking to you on the Vodafone Community Forum under the username AWEB4U and I've left you a couple of PM's there that include my account number so you can check to see what the status is). Ta!


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  #1949844 1-Feb-2018 09:07
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@MikeHales What about carryover minutes moving between Prepay plans?

 

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  #1949845 1-Feb-2018 09:07
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hio77:

 

robcreid:

 

- You can only carry over max 3.5 GB instead of unlimited. What the hell. So data carry over is valid for 12 months but you can't carry over more than 3 and a half months worth. That seems like a rather a strange definition of carry over.

 

 

 

 

I don't recall this being a thing when flex first came out...

 

Maybe i just totally overlooked it, but realizing this now, that changes things slightly.

 

 

 

 

Its a thing on the Spark rollover prepay plans too. Neither Skinny or 2degrees do it though. I have 8.3GB rollover built up right now on Skinny (From extra data I was given over Christmas and things), One could argue well, If I haven't used it I don't need it, But it's really nice to not have to worry when away from WiFi or on holidays. I don't really bother with public WiFi anymore either because of it, So I think it's quite disappointing for Spark and Vodafone not to do it.


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  #1949848 1-Feb-2018 09:10
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@Linux Yes, carry over minutes will be in the bundle to match your carry over.





Channel Manager, Help & Support @ Vodafone NZ


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  #1950481 2-Feb-2018 08:33
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Could we perhaps have an online top up service that allows us to top up $18 (rather than the minimum $20), to cover the plan and its renewal? I am also being switched to the new $18 flexi-plan.


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  #1950482 2-Feb-2018 08:36
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StevieT:

 

Could we perhaps have an online top up service that allows us to top up $18 (rather than the minimum $20), to cover the plan and its renewal? I am also being switched to the new $18 flexi-plan.

 

 

@StevieT bit off topic but you can top-up with amounts smaller than $20 in the mobile App or the Vodafone site this was changed a long time ago

 

Linux


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