Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




I'm @nate
6290 posts

Uber Geek
+1 received by user: 374

Moderator
Trusted
Subscriber

Topic # 22900 11-Jun-2008 17:46
Send private message

Called Vodafone's 0800 support and it says they couldn't detect the mobile number I'm calling from, so I should enter it.  I enter it, then go through to customer support where the first question they ask is "What's your mobile number?".

?????

What's the point Vodafone?




Create new topic
172 posts

Master Geek


  Reply # 137474 11-Jun-2008 20:27
Send private message

you enter a vodafone number so vodafone knows its talking to a valid customer as to not clog up their phone lines.
you may be calling regarding another vodafone number other than the one you are calling from.

18 posts

Geek


  Reply # 137477 11-Jun-2008 20:44

Perhaps its used as a verification question to ensure they meet their obligations under the Privacy Act.

 
 
 
 


884 posts

Ultimate Geek
+1 received by user: 31


Reply # 137483 11-Jun-2008 21:04
Send private message

I get the same here in the UK when calling t-mobile and also when I call the bank to talk to someone as well for some reason after putting in the card details and my pin.

Dion

3001 posts

Uber Geek

Trusted

  Reply # 137504 11-Jun-2008 22:50
Send private message

It's for the automatic service, if you then press "1,1" you will then just be asked for your PIN and not the whole lot.

cisconz
1161 posts

Uber Geek
+1 received by user: 76

Trusted
Subscriber

  Reply # 137572 12-Jun-2008 11:20
Send private message

paradoxsm: It's for the automatic service, if you then press "1,1" you will then just be asked for your PIN and not the whole lot.

If I dial that i just get "Sorry that is not a valid vodafone number"




Hmmmm

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel unveils the 8th Gen Intel Core Processor family for desktop
Posted 25-Sep-2017 19:45


Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.