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835 posts

Ultimate Geek


#233555 21-Apr-2018 14:16
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Hi folks,


I asked this in the VF Community but have not heard back. Admittedly it hasn't been very long. Just thought I'd ask here too in case there's something I can do to further troubleshoot this issue.


I am trying to access through my home network, which is on VF VDSL. It's just timing out. This happens on all devices at home. If I put my Android phone on mobile data it browses to that address just fine!


I'm sure this is not the only problematic website, or a type of problem restricted to VFNZ broadband. Basic tracert returns:


Tracing route to []
over a maximum of 30 hops:


1 3 ms 3 ms 7 ms
2 22 ms 18 ms 19 ms []
3 34 ms 28 ms 19 ms
4 39 ms 32 ms 37 ms []
5 * * * Request timed out.
6 * * * Request timed out.
etc. to 30 hops.


Any suggestions would be greatly appreciated.



Android user, software developer, a semi-typical (not a gamer) geek, and a Bernese Mountain Dog nut! |

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1468 posts

Uber Geek

  #2000309 21-Apr-2018 14:50
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Seeing as it is just that is unreachable while and etc. seem to be reachable it is likely Vodafone that is dropping traffic for this address.



It seems to also be dropped at the border on another ISP using Vodafone transit.



There could be many reasons ISPs choose to restrict access like malware host among others.


835 posts

Ultimate Geek


  #2000310 21-Apr-2018 14:56
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Hmm... very curious. How did you diagnose the drop on another ISP that uses VF transit? Can I do that through my VF VDSL connection too?

Android user, software developer, a semi-typical (not a gamer) geek, and a Bernese Mountain Dog nut! |


216 posts

Master Geek


  #2000415 21-Apr-2018 19:58
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I can see we're dropping traffic to that IP, have asked the team why.

216 posts

Master Geek


  #2000853 23-Apr-2018 08:08
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It's been identified as a phishing site.

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