Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


66 posts

Master Geek
+1 received by user: 9


Topic # 23371 26-Jun-2008 20:15
Send private message

Well its almost a month since Voda launched there shiny new adsl2+ plans.

Im still waiting to be migrated over from my old broadband 3 plan on IHUG.

I see paul @ Voda said:

"Hope that helps. I realise a month's delay seems like an age in an era when you can sign up and be online and running immediately usually, but it's really beyond anyone's control.

Cheers

Paul

PS - these are MAXIMUMs and we're trying to get them done sooner but it's better to under promise and over deliver, right?


Paul Brislen
External Communications Manager
Vodafone"

I notice a real lack of posts about how good/bad the red network is.....so a few questions:

1) whos still waiting to be migrated from the old network to the new red network?

2) who has been migrated over already??

3) With the month only a week away, will EVERYONE be migrated over, as this was the MAX timeframe given by Voda

4) Whos signed up as a new customer, and what there experience been like?

Im getting annoyed that I havent been changed over yet - seems like such a long wait......still no letter or anything from Voda too...  Frown

Thanks
Cal

Create new topic
2483 posts

Uber Geek
+1 received by user: 4

Trusted

  Reply # 140771 26-Jun-2008 20:19
Send private message

I'm on Ultimate pack, and I'm in situation 1 - waiting to be migrated.

I wouldn't expect the migration to be completed exactly a month as a max from launch date. I'm expecting it to be around August/September for most people to be moved over.




Find me on Twitter!

I posted 1, 2 x 10^3 times!



66 posts

Master Geek
+1 received by user: 9


  Reply # 140774 26-Jun-2008 20:27
Send private message

manhinli: I'm on Ultimate pack, and I'm in situation 1 - waiting to be migrated.

I wouldn't expect the migration to be completed exactly a month as a max from launch date. I'm expecting it to be around August/September for most people to be moved over.


I hope your wrong mate - especially as Vodafone themselves said ONE MONTH MAXIMUM...and, "its better to under promise and over deliver......

hmmmm........

Makes it tricky for me, as from next Tuesday I can get adsl2 with Orcon....

84 posts

Master Geek
+1 received by user: 3


  Reply # 141314 29-Jun-2008 20:33
Send private message

That's interesting - I switched to Vodafone from XTRA, and was up and running with ADLS2 within a week, not that it helps you, but their priorities seem a bit out of whack if they expedite delivery for new customers.

My experience:

Haven't been blown away, router tells me I'm connected at about 12mbits down, 900kbits up, but download speeds are about the same as they were with XTRA, so I'm thinking they don't have spectacular international capacity either.

My gaming latency (I play on US servers) is about as good as it was with XTRA, hovering between 190 and 250ms.






66 posts

Master Geek
+1 received by user: 9


  Reply # 141373 30-Jun-2008 09:03
Send private message

bitserf: That's interesting - I switched to Vodafone from XTRA, and was up and running with ADLS2 within a week, not that it helps you, but their priorities seem a bit out of whack if they expedite delivery for new customers.

My experience:

Haven't been blown away, router tells me I'm connected at about 12mbits down, 900kbits up, but download speeds are about the same as they were with XTRA, so I'm thinking they don't have spectacular international capacity either.

My gaming latency (I play on US servers) is about as good as it was with XTRA, hovering between 190 and 250ms.


Thats normal though.....think about it, existing customers never get 'special deals' or anything.

Bit annoying that its now almost a month and no update or letter or anything from Voda.

Thing is, if I wasnt locked in to a contract for the next couple of months, I wouldve just cancelled my connection and signed up again....BINGO, adsl2+ within a couple of days!

Im sure Paul will be on to give us some kind of update though.......maybe....

26496 posts

Uber Geek
+1 received by user: 6038

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 141377 30-Jun-2008 09:18
Send private message

callum62:
bitserf: That's interesting - I switched to Vodafone from XTRA, and was up and running with ADLS2 within a week, not that it helps you, but their priorities seem a bit out of whack if they expedite delivery for new customers.

My experience:

Haven't been blown away, router tells me I'm connected at about 12mbits down, 900kbits up, but download speeds are about the same as they were with XTRA, so I'm thinking they don't have spectacular international capacity either.

My gaming latency (I play on US servers) is about as good as it was with XTRA, hovering between 190 and 250ms.


Thats normal though.....think about it, existing customers never get 'special deals' or anything.

Bit annoying that its now almost a month and no update or letter or anything from Voda.

Thing is, if I wasnt locked in to a contract for the next couple of months, I wouldve just cancelled my connection and signed up again....BINGO, adsl2+ within a couple of days!

Im sure Paul will be on to give us some kind of update though.......maybe....


Vodafone have already explained why the process can't happen overnight - moving customers across is a manual process and there are limits to the number of customers that can be moved (or signed up) per day. VF aren't the only ones hamstrung with this limitation, every ISP is.

It's quite logical that new customers would be provisioned on the new network while existing customers would be migrated across in stages.



66 posts

Master Geek
+1 received by user: 9


  Reply # 141403 30-Jun-2008 10:41
Send private message

I understand that....its time consuming and manual.

Just a little frustrating that I know I couldve been getting a better product than I have now for around a month, but I have to wait.....patience is a virtue I guess!!

I actually posted for a update as Paul @ Voda promised a MONTH MAX for existing cutomers to be migrated....that month is up towards the end of this week.....

He said the hoped to do it quicker, but it was better "to under promise and over deliver, right?"

I have hardly seen any posts about existing customers getting transferred, so either, hardly any forum users are on the old ihug plans.....or the migration is hardly going to timescale.

hence, the call for an update.

cheers




66 posts

Master Geek
+1 received by user: 9


  Reply # 143952 7-Jul-2008 18:19
Send private message

hi guys,

I called Voda for an update yesterday....they couldnt give me a time frame, but said they can request I get changed over early.

They even called me this morning to confirm the request had been sent, and when I arrived home tonight, there was an email confirming my migration on Friday.

I suggest giving them a call!  Smile

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.