Fishfingers: Thanks billgates. As at yesterday morning (Tuesday) I was assured a supervisor would return my call. As at last night I called IHUG and threatened a bit of abuse unless I could talk with a supervisor. One called me back within an hour and informed me they'd address the issues by this morning (Wednesday). Latest is that another fault has been logged (4) and a tecnician will call on Friday. Very slack. Vodafone will talk compensation/rebates when the problem is fixed -including dial up reimbursement if required. I'm stunned with how difficult this has become and how long it has taken for the fault to be fixed. Despite me being told a technician would visit on two separate occassions the supervisor has told me that this is at their discretion if they can't fix the problem at the exchange. Heellloooooo. When I get to speack to a technician I'll mention the tunnel bump and PVC rebuild.
"In the real world as in dreams, nothing is quite what it seems" - The Book of Counted Sorrows