From: WorldxChange Communications [mailto:email@example.com]
Subject: Copyright Infringement Notification
We have received notice regarding your IP address (at the time) actively downloading the following copyright material. This activity is against our terms of service which you agreed upon when joining Xnet (Acceptable Use Policy http://www.xnet.co.nz/content/terms.shtml). If you have received this email without speaking to a customer service representative, then please call us on 0800 14 9638 to expedite the notification process.
What Is A Copyright Infringement Notice?
The movie, game & music industries have empowered a number of organisations to investigate and prosecute breaches of copyright occurring on the Internet. A copyright infringement is notice of a copyright breach which is usually sent to the offending users Internet service provider. You put yourself at risk of receiving a copyright infringement by using third party sharing programs and downloading copyright content from the Internet.
What happens if I receive a Copyright Infringement?
You will be warned and provided with a copy of the infringement in question.
We will attempt to contact you within a 24 hour period to notify you of the Infringement. If we are unable to speak with you your internet service will be temporarily suspended until we are able to do so. The option is available to contact the copyright organisation and dispute said infringement. If copies of correspondence can be shown to clear the matter the infringement will not be taken into account.
What happens if I receive a second Copyright Infringement?
We will attempt to contact you within a 24 hour period to notify you of the second Infringement. If we are unable to speak with you your internet service will be suspended until we are able to do so. The Internet service will be closed & notice of the second infringement will be given. The option is available to contact the copyright organisation and dispute said infringement. If copies of correspondence can be shown to clear the matter the account can be re-instated.
Copyright breaches are illegal and dealt with in a serious manner. We do not wish to lose a customer however repeated Copyright Infringements leave us with no choice. If you receive two infringements (un-disputed) your Internet service will be closed and you will need to find another provider.
Ph : 0800 14 XNET (0800 14 9638)
-- Infringement Follows --
Entity: Entertainment Software Association
Contact: Anti-Piracy Enforcement, Intellectual Property Enforcement Manager
Address: 575 7th Street, NW Suite 300, Washington, D. C. 20004 United States of America
Phone: 1(202) 223-2400,1(202) 223-2401
Entity: WorldxChange Communications