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Topic # 235975 12-May-2018 06:03
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So got Vodafone VDSL, Ultra Hub has been up for around a week, but Im still only getting 3.6 Mbits down(off peak, peak times can drop to around 1 Mbits) and .6 Mbits up.  




I know if I ring they will say you have to let it dynamically configure itself, ie 10 days(incidentally either had a power cut or something as router is saying its only been up 5 hours!!), but surely it should be faster than the above already?





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  Reply # 2014474 12-May-2018 06:15
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post up you modem stats, they will tell us more

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  Reply # 2014495 12-May-2018 08:26
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Have you reviewed the VDSL fine tuning thread or read any of the other 200+ threads about sorting out home wiring issues and getting a master filter installed / dedicated xDSL jack point?

Its 1 of 2 things crap home telephone wiring or you are to far from the serving cabinet / exchange


Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 2014496 12-May-2018 08:34
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looks like a wiring issue straight off the bat.


will need an individual run from the DEMARC to a VDSL jack to improve this.


i had a friend in the same situation and after doing this he went to 65down 30up its worth doing right.

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  Reply # 2014533 12-May-2018 10:35
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Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 2014540 12-May-2018 10:44
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10 days won't make any difference on a connection that poor.


You need to provide sync stats and the state of your internal wiring, as statistically speaking this is probably the most likely cause of an issue unless you really have been connected to VDSL2 and are way outside the coverage area.



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