Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


236 posts

Master Geek
+1 received by user: 18

Subscriber

Topic # 236207 23-May-2018 16:18
Send private message quote this post

Hi 

 

Can anyone provide some light on what happens with a disconnected number after an acc closure? 

 

My m8 (tradie) after an internal dispute (family business) had his folks close the acc. this arvo

 

 

 

What if any process can he follow to reclaim his number 

 

 

 

Tia


Create new topic
2960 posts

Uber Geek
+1 received by user: 749

Trusted
Lifetime subscriber

  Reply # 2021223 23-May-2018 16:19
Send private message quote this post

From my understanding it goes into a pool of "can't be used again for x amount of time" then released back into the available numbers. 

 

 


3357 posts

Uber Geek
+1 received by user: 1861

Trusted
Lifetime subscriber

  Reply # 2021224 23-May-2018 16:20
Send private message quote this post

What does the number start with? I need to know if it's in the postpay or prepaid range

 

John





Ex JohnR VodafoneNZ 17 years 4 days



236 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 2021225 23-May-2018 16:20
Send private message quote this post

027 post paid with vodafone

 

 


3357 posts

Uber Geek
+1 received by user: 1861

Trusted
Lifetime subscriber

  Reply # 2021226 23-May-2018 16:21
Send private message quote this post

tripp:

 

From my understanding it goes into a pool of "can't be used again for x amount of time" then released back into the available numbers. 

 

 

90 days but the number can be taken out before hand

 

John





Ex JohnR VodafoneNZ 17 years 4 days

3357 posts

Uber Geek
+1 received by user: 1861

Trusted
Lifetime subscriber

  Reply # 2021227 23-May-2018 16:23
Send private message quote this post

JeremyNzl:

 

027 post paid with vodafone

 

 

Then it's in the Spark range and would be passed back to Spark (When numbers are ported they are only loaned to carriers while active)

 

John





Ex JohnR VodafoneNZ 17 years 4 days

cisconz
1185 posts

Uber Geek
+1 received by user: 78

Trusted
Lifetime subscriber

  Reply # 2021228 23-May-2018 16:23
Send private message quote this post

Doesn't it get released back to Spark (As 027)?





Hmmmm




236 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 2021230 23-May-2018 16:24
Send private message quote this post

thanks for the quick replies John, are they still embargoed with Spark

 

 


3357 posts

Uber Geek
+1 received by user: 1861

Trusted
Lifetime subscriber

Reply # 2021231 23-May-2018 16:25
Send private message quote this post

JeremyNzl:

 

thanks for the quick replies John, are they still embargoed with Spark

 

 

Huh?

 

John





Ex JohnR VodafoneNZ 17 years 4 days



236 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 2021233 23-May-2018 16:26
Send private message quote this post

I.e the number goes back to Spark, is this immediate or held for 90days, 

 

Or held at Spark for 90 days 


3357 posts

Uber Geek
+1 received by user: 1861

Trusted
Lifetime subscriber

  Reply # 2021234 23-May-2018 16:26
Send private message quote this post

JeremyNzl:

 

I.e the number goes back to Spark, is this immediate or held for 90days, 

 

Or held at Spark for 90 days 

 

 

Passed back after 7 or 14 days if I remember correct

 

John





Ex JohnR VodafoneNZ 17 years 4 days



236 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 2021241 23-May-2018 16:44
Send private message quote this post

Super, 

 

So is there a process he can follow to reclaim his number back to a fresh post paid acc.

 

Or can he call our closest store and have them sort him out.

 

 

 

Thanks for the help, the business help desk hung up on me when they heard it wasn't a question about my acc 

 

 


26782 posts

Uber Geek
+1 received by user: 6252

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 2021242 23-May-2018 16:48
Send private message quote this post

During this period only the previous account holder can reinstate the number. Obviously if this wasn't the case an accidental disconnect could be grabbed by somebody else.

 

 


293 posts

Ultimate Geek
+1 received by user: 88


  Reply # 2021244 23-May-2018 16:54
Send private message quote this post

I had a situation where a family member was involved in a bad car accident, and their phone got lost somewhere along the way, who knows where.

The number they had (Spark Prepay) was the same as their home number (well 027 - homenumber) so they really didn't want to lose it, not to mention other family members and people potentially only had that number as a point of contact.

I had to almost beg with a staff member at a Spark store to cancel the old SIM and re-instate the number on a new SIM, despite 3 of us present being able to show the staff member the number in our own phone contacts, being able to give some call history (they had called me a few days before) as well as looking in the white pages to show the home number matched the person in our phone contacts. 

 

Was a serious mission but eventually got it done. I would think if it was on contract, and this person can confirm the details on the account, it would be a heck of a lot easier than what I had to do.




236 posts

Master Geek
+1 received by user: 18

Subscriber

  Reply # 2021245 23-May-2018 16:55
Send private message quote this post

Thanks, it was a malicious disconnect. 

 

So the current acc won't be reclaiming it and the ensuing litigation against the company of which he's a shareholder won't resolve in the above timeframes. 

 

So it would be unavailable to him except through the original acc ?.

 

I assume there are no correct procedures to solve this in that case.

 

 

 

Being a tradie his phones everything to him and he would be able to satisfy everything being his, even still retaining the sim.

 

 


392 posts

Ultimate Geek
+1 received by user: 221

Trusted

  Reply # 2025058 29-May-2018 19:18
Send private message quote this post

JeremyNzl:

 

027 post paid with vodafone

 

 

 

From memory it's 4 business days before it's relinquished to Spark. the number will always return to the originating telco.


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.