Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




273 posts

Ultimate Geek

Subscriber

# 236207 23-May-2018 16:18
Send private message

Hi 

 

Can anyone provide some light on what happens with a disconnected number after an acc closure? 

 

My m8 (tradie) after an internal dispute (family business) had his folks close the acc. this arvo

 

 

 

What if any process can he follow to reclaim his number 

 

 

 

Tia


Create new topic
3363 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2021223 23-May-2018 16:19
Send private message

From my understanding it goes into a pool of "can't be used again for x amount of time" then released back into the available numbers. 

 

 


5409 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2021224 23-May-2018 16:20
Send private message

What does the number start with? I need to know if it's in the postpay or prepaid range

 

John


 
 
 
 




273 posts

Ultimate Geek

Subscriber

  # 2021225 23-May-2018 16:20
Send private message

027 post paid with vodafone

 

 


5409 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2021226 23-May-2018 16:21
Send private message

tripp:

 

From my understanding it goes into a pool of "can't be used again for x amount of time" then released back into the available numbers. 

 

 

90 days but the number can be taken out before hand

 

John


5409 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2021227 23-May-2018 16:23
Send private message

JeremyNzl:

 

027 post paid with vodafone

 

 

Then it's in the Spark range and would be passed back to Spark (When numbers are ported they are only loaned to carriers while active)

 

John


cisconz
1220 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2021228 23-May-2018 16:23
Send private message

Doesn't it get released back to Spark (As 027)?





Hmmmm




273 posts

Ultimate Geek

Subscriber

  # 2021230 23-May-2018 16:24
Send private message

thanks for the quick replies John, are they still embargoed with Spark

 

 


 
 
 
 


5409 posts

Uber Geek

Trusted
Lifetime subscriber

# 2021231 23-May-2018 16:25
Send private message

JeremyNzl:

 

thanks for the quick replies John, are they still embargoed with Spark

 

 

Huh?

 

John




273 posts

Ultimate Geek

Subscriber

  # 2021233 23-May-2018 16:26
Send private message

I.e the number goes back to Spark, is this immediate or held for 90days, 

 

Or held at Spark for 90 days 


5409 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2021234 23-May-2018 16:26
Send private message

JeremyNzl:

 

I.e the number goes back to Spark, is this immediate or held for 90days, 

 

Or held at Spark for 90 days 

 

 

Passed back after 7 or 14 days if I remember correct

 

John




273 posts

Ultimate Geek

Subscriber

  # 2021241 23-May-2018 16:44
Send private message

Super, 

 

So is there a process he can follow to reclaim his number back to a fresh post paid acc.

 

Or can he call our closest store and have them sort him out.

 

 

 

Thanks for the help, the business help desk hung up on me when they heard it wasn't a question about my acc 

 

 


28266 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 2021242 23-May-2018 16:48
Send private message

During this period only the previous account holder can reinstate the number. Obviously if this wasn't the case an accidental disconnect could be grabbed by somebody else.

 

 


719 posts

Ultimate Geek


  # 2021244 23-May-2018 16:54
Send private message

I had a situation where a family member was involved in a bad car accident, and their phone got lost somewhere along the way, who knows where.

The number they had (Spark Prepay) was the same as their home number (well 027 - homenumber) so they really didn't want to lose it, not to mention other family members and people potentially only had that number as a point of contact.

I had to almost beg with a staff member at a Spark store to cancel the old SIM and re-instate the number on a new SIM, despite 3 of us present being able to show the staff member the number in our own phone contacts, being able to give some call history (they had called me a few days before) as well as looking in the white pages to show the home number matched the person in our phone contacts. 

 

Was a serious mission but eventually got it done. I would think if it was on contract, and this person can confirm the details on the account, it would be a heck of a lot easier than what I had to do.




273 posts

Ultimate Geek

Subscriber

  # 2021245 23-May-2018 16:55
Send private message

Thanks, it was a malicious disconnect. 

 

So the current acc won't be reclaiming it and the ensuing litigation against the company of which he's a shareholder won't resolve in the above timeframes. 

 

So it would be unavailable to him except through the original acc ?.

 

I assume there are no correct procedures to solve this in that case.

 

 

 

Being a tradie his phones everything to him and he would be able to satisfy everything being his, even still retaining the sim.

 

 


414 posts

Ultimate Geek

Trusted

  # 2025058 29-May-2018 19:18
Send private message

JeremyNzl:

 

027 post paid with vodafone

 

 

 

From memory it's 4 business days before it's relinquished to Spark. the number will always return to the originating telco.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.