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213 posts

Master Geek


Topic # 23722 8-Jul-2008 07:47
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This morning I wanted to go into Xnet, about 7.30, check my webmail and other stuff, but the site is terribly slow. Everything else loads nice and fast, only Xnet`s homepage doesn`t. I wonder if this also affected people trying to make phone calls through VFX. Is this normal this time of day? Do it have anything to do with the Xnet Torrent downloaders from midnight to 8 am?
Nothing wrong with my national speed otherwise:




If honest work and justice are not enough - we'll get a lawyer.

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80 posts

Master Geek


  Reply # 144488 8-Jul-2008 11:36
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This is one of the underlying issues with the usage meter.  It gets its feed from the website.  Basically, the usage meter generates a fair bit of load - it takes several requests per second, and has to perform some expensive computation on each one - which loads up the box the website is on, and slows it down.  The speed issue you're experiencing isn't a limitation of your connection speed, it's the server the website is on responding slowly.  That server is used for the website _only_, so there are no run-on effects - just pages at xnet.co.nz loading slowly occasionally.

This is something we're addressing :).



213 posts

Master Geek


  Reply # 144506 8-Jul-2008 11:46
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Thanks for the response, it went back to normal at about 8.30 I think and is going good. Is the usage meter busier at night or early morning than during the day? Is it somehow affected by the heavy off-peak traffic on the torrent plans?




If honest work and justice are not enough - we'll get a lawyer.

80 posts

Master Geek


  Reply # 144528 8-Jul-2008 12:04
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It's busier whenever more people are online (as it's one update every 15 minutes for every person online with the usage meter installed) - so usually yeah, during the evening it'll be busy, and occasionally during the morning (as everyone checks their email with the morning coffee etc. :p).  It's not affected by the amount of traffic being done; purely the number of users who have the meter installed and active at any one time.

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