[TelstraClear] Huh? Telstraclear can do cable tv/'net to my apt, but not PHONE?

Forums › One NZ (including Farmside) › [TelstraClear] Huh? Telstraclear can do cable tv/'net to my apt, but not PHONE?

ajkiwi

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#23814 9-Jul-2008 15:56

Oh, this is just crazy. I'm wondering if I'm missing something.

I'm just in the process of buying an apartment on 2 Onslow Rd in Welly, after moving from chch. Apparently, the 2year old apts on site are all wired for telstra cable, which is pretty sweet. Talked to telstra today about getting hooked up next week.

Internet? Yep, cable, no worries.
TV? Sure, if you want it, no worries.
Phone? No, sorry sir, we can't service those apts.

SORRY?

Nope, sorry sir, can't explain why. The system just Doesn't Seem To Let Us.

I'm looking at the title, body corp, and so on of the property and can't see anything stopping them. Haven't resorted to getting a LIM yet (take 10 working days and stupid amount of cash in welly). Can't think of anything that might stop them otherwise.

Anyone heard of anything like this?

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TelstraClear

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#145542 9-Jul-2008 16:58

Hi

When the developers were building the new apartments on Onslow Road they talked with our Outside Plant engineers and we drew up plans for the Resource Consent. These plans were turned down by the council ( based on the Resource Management Act) as we need to increase the size of the overhead cable from 10 mm to 20mm to enable us to deliver Phone Line. Funny as it may seem we already had capacity for TV and Broadband.

No planner believed 24 units could have been built on that site when original network designs were done in 1992.

My apologises for the inconvenience. We would have loved to deliver Phoneline as well.

Regards

Jeff Doyle

Market Manager InHome Services

sbiddle

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#145547 9-Jul-2008 17:03

I wouldn't let the lack of phone worry me - just switch to a VoIP provider. You'll pay less and receive more and the quality of a service such as VFX over cable is fantastic.

ajkiwi

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#145581 9-Jul-2008 17:56

TelstraClear: Hi

When the developers were building the new apartments on Onslow Road they talked with our Outside Plant engineers and we drew up plans for the Resource Consent. These plans were turned down by the council ( based on the Resource Management Act) as we need to increase the size of the overhead cable from 10 mm to 20mm to enable us to deliver Phone Line. Funny as it may seem we already had capacity for TV and Broadband.

No planner believed 24 units could have been built on that site when original network designs were done in 1992.

My apologises for the inconvenience. We would have loved to deliver Phoneline as well.

Wow, thanks for the quick reply from the top, Jeff. Believe me, *I* wouldn't have believed that they could get 24 units on that site, either! They look good, though. =)

Will look at VOIP options, maybe. Could be a good time to look at vodafone's home service, too... just don't want to go back to telecom!

Cheers,
AJ

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chiefie

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#145589 9-Jul-2008 18:11

I'd second VoIP over Vodafone's cellular home phone. At least with VoIP you're not depended on coverage, and since you'll be on TCL cable internet, it is easier and cheaper with VoIP (with WXC)

OR TCL should come out with VoIP solution of their own then...

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#145616 9-Jul-2008 18:48

ajkiwi: Will look at VOIP options, maybe. Could be a good time to look at vodafone's home service, too... just don't want to go back to telecom!

Vodafone reception in that area is bad, believe me. Just go along with WorldxChange VFX, since TelstraClear is not offering a VoIP alternative for residential customers at the moment.

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lchiu7

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#145653 9-Jul-2008 19:28

freitasm:
ajkiwi: Will look at VOIP options, maybe. Could be a good time to look at vodafone's home service, too... just don't want to go back to telecom!

Vodafone reception in that area is bad, believe me. Just go along with WorldxChange VFX, since TelstraClear is not offering a VoIP alternative for residential customers at the moment.

Amen to that. So many times I have driven down Onslow Rd and get to the bottom and find I have missed a call! Also if you are listening Vodafone (probably not) how about decent service around Cashmere Avenue School? This is one of the main primary schools in the area and yet cellphone coverage is minimal.

VoIP service using WorldxChange would seem to be the best option if you don't have a bunch of extensions in the house.

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

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ajkiwi

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#145956 10-Jul-2008 09:53

Thanks guys, will go check out the wxc solution.

Cheers!
AJ

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