Not getting an EDGE [GPRS] signal on my iPhone

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Benjip

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#23854 10-Jul-2008 10:04

Soooo about 6 months ago I called Vodafone and asked them to completely disable GPRS for my account so that my iPhone wasn't constantly checking the weather etc. without having Wi-fi (so I didn't pay Voda's abhorrent data charges).

However, I now am thrilled to pay $40 per month for a whopping 200MB of slow slow GPRS goodness, but my iPhone is not getting an 'EDGE' signal and showing that sexy little E in the top left.

I've called a couple of times now, including a call transferred to the 'Solutions center' where I was assured that GPRS is now switched back ON on my account.

I've tried using 2 different APNs - www.vodafone.net.nz and live.vodafone.com, and neither is giving me a signal.

Is there something I'm missing? I never disabled EDGE in my iPhone itself thru Services.app or anything, and I've reflashed the EDGE part of my phone using iLiberty so that should be all good.

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#145968 10-Jul-2008 10:08

Vodafone's network does not support EDGE, it only supports GPRS.

Benjip

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#145994 10-Jul-2008 10:35

Thanks for the reply sugar. I know that Voda only does GPRS (contrary to their website which says/said that they have/had EDGE) but this shows up on the iPhone as EDGE (so you get the E in the top left).

In other words, the iPhone thinks that GPRS is actually EDGE and uses it as so.

gehenna

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#146006 10-Jul-2008 10:58

Benjip: Thanks for the reply sugar. I know that Voda only does GPRS (contrary to their website which says/said that they have/had EDGE) but this shows up on the iPhone as EDGE (so you get the E in the top left).

In other words, the iPhone thinks that GPRS is actually EDGE and uses it as so.

Incorrect. When I try to download something over YouTube for instance, on GPRS, it pops up an error stating it needs at least EDGE or WiFi to work. So the iPhone knows it's not on an EDGE network.

gehenna

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#146007 10-Jul-2008 10:59

Also, install BossPrefs from installer.app and you can turn data on/off from in there. Ialways leave it off in there unless i'm out and about and want to use mobile network data.

sbiddle

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#146010 10-Jul-2008 11:07

live.vodafone.com is only a WAP APN - it is not a general internet APN.

if www.vodafone.net.nz doesn't work you could always try Internet

johnr

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#146028 10-Jul-2008 11:42

Benjip: Thanks for the reply sugar. I know that Voda only does GPRS (contrary to their website which says/said that they have/had EDGE) but this shows up on the iPhone as EDGE (so you get the E in the top left).

In other words, the iPhone thinks that GPRS is actually EDGE and uses it as so.

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Benjip

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#146032 10-Jul-2008 11:44

Thanks John, PM replied.

Benjip

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#146059 10-Jul-2008 12:26

Thanks for all your help John, GPRS is now go go gadget.

I had a sneaky feeling that it was something that the 'normal' CSR's were not able to access because when I had it disabled months ago it took a few hours for them to get someone higher up to do it.

timhaines

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#146366 10-Jul-2008 20:36

hi there. could you possibly send me the instructions for how you re-enabled gprs on your iphone? I'm having a hard time with this too.

Cheers,

Tim.

johnr

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#146367 10-Jul-2008 20:38

timhaines: hi there. could you possibly send me the instructions for how you re-enabled gprs on your iphone? I'm having a hard time with this too.

Cheers,

Tim.

Was this disabled on the vodafone network

timhaines

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#146370 10-Jul-2008 20:40

yes - one of their techs (not first level call answers) disabled it for me 3 months ago.

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timhaines

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#146374 10-Jul-2008 20:41

they say they've re-enabled it, but it's not working. :-(

johnr

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#146376 10-Jul-2008 20:42

timhaines: yes - one of their techs (not first level call answers) disabled it for me 3 months ago.

I don't think the instructions would be any good for you

let alone understanding them

Benjip

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#146378 10-Jul-2008 20:43

Hey Tim,

To cut a long story short you just need to be sure that EDGE is switched on on your iPhone, and that it's switched on at Vodafone's end. If you've never asked explicitly for it to be turned off at Vodafone's end, there's no reason why you should need them to turn it back on. Keep in mind that with Vodafone, it's actually GPRS that you need to be active, but your iPhone will think it is EDGE (the two technologies are very similar from what little I know) and therefore you'll be able to browse the web etc. from your phone without Wi-fi.

Do you have Services.app or anything similar running on your iPhone that might've disabled EDGE for you?

timhaines

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#146379 10-Jul-2008 20:43

I'd like to know the instructions if you can share them anyway? I have ssh access to the phone etc..

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